Recent content by Zade1975

  1. Z

    Delay between being made redundant and company going into liquidation.

    Hi all, Thank you in advance for taking the Time to look at my question. I was made redundant on the 06/06 due to the company I worked for going insolvent, I received my RP1 along with the reference number on the 08/06 and sent all of my details in to the insolvency service on the same day...
  2. Z

    When to close a business?

    A couple of questions, You said - There are big companies which sell the same part under there own brand and they seem to dominate. What are you doing differently to these companies to make your item a better choice over theirs, what is your USP? You said - I did originally start on Amazon and...
  3. Z

    Royal Mail Click & Drop Dropbox -> API & No Labels?!

    Hi Dan, No not had any issues with the export, we create a table, save the table and export it as a CSV containing the data and header details, We did need to create an export specification to suit but not had any issues with data not being passed over
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    Royal Mail Click & Drop Dropbox -> API & No Labels?!

    Sorry not sure what you mean by "Does not print them automatically"? As I said we send a CSV from our system (Access based) straight to the listening folder and the label prints automatically, we don't interact with C&D until we print the manifest at the end of the day
  5. Z

    Royal Mail Click & Drop Dropbox -> API & No Labels?!

    Have you got 'Print Assist' activated? We generate a CSV file drop it into the listening folder and get a label without opening Click and Drop
  6. Z

    Return postage costs who is liable?

    You need to ask yourself why she chose to return it via collect+ A) Ease of use, not everyone can get to a post office during the week, collect+ shops are open until 10 at night B) Tracking, do your T&C's state that you won't replace/refund until the item is received back leaving the customer...
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    website apparently looping - but only for paypal?

    Sounds like it may be an issue with cookies, can you ask Paypal to check that they have cookies turned on when they test your site... If you turn the cookies off on your browser you will get the same as the Paypal adviser did.
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    Any recommended shipping services

    I think you need to look at your own procedures before blaming the courier, Couriers carry the parcel not what is inside it to them everything is a box, you can put fragile tape on the box but in my experience has no effect. (yes in an ideal world they would give every parcel the love and...
  9. Z

    Royal Mail Small Parcels Dimensions Changing (for the good!)

    I post Exception parcels every day and have never had any issue , But i agree it would be great if they changed the 8cn height restriction. Just find it odd that this wasn't announced in the change of services letter received this week
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    Royal Mail Small Parcels Dimensions Changing (for the good!)

    Hi Do you have a source for this new sizing ? You have always been able to send parcels upto 16cm high as long as the other 2 dimensions didn't exceed 16cm also From the RM Website Exceptions apply The following...