Recent content by Wickham

  1. Wickham

    Small parcels to France

    @Mr D yes I think this is the answer, if not certainly the next step to try. I will start searching out couriers who do not hand over. On my list so far is eurodis, though after reading the info at their website I maybe a bit to small for what they will handle. I will drop them an email shortly.
  2. Wickham

    Small parcels to France

    I am also starting to believe that it is in fact LaPoste who are losing my mail. As it seems no matter who I use in the UK, as soon as it's handed to LaPoste it has a lower success rate of being delivered.
  3. Wickham

    Small parcels to France

    @Mr D Here you go received 5 minutes ago from a customer in France. Total of goods £34, sent via RM. It's become so bad that I am going to suspend taking orders from France until I can resolve this issue. "To date, I still have not received these products. I would be grateful if you could...
  4. Wickham

    My company name but someone elses trade mark

    Depends who was registered first and is their trademark still active? If they registered first and it is still active then I would say. Don't use it or you may be sued for infringement. If I was you and I wanted to use the name I would contact them for their permission first, send them a...
  5. Wickham

    What pains you about e-mail marketing?

    I find it annoying when they have an "open this email subject title" that has no relation to the email content. I also find, (We noticed your website bla bla bla SEO this and SEO that) really annoying. Especially when SEO is a load of bull$hit. Google, Bing, Yahoo and Duckduckgo have all...
  6. Wickham

    Kitchen fitters advice please

    Normally the kitchen suppliers designer, surveyor, contracts manager measure up and make drawings. Once layout is agreed with customer they can then be passed on to a contract fitter. Price Work. Normally the contractor will price off of the drawings and submit a price to you. You add your %...
  7. Wickham

    How to approach a contractor

    Hi Micheal, welcome to the forum. :) My advice would be to keep it very short and clear. They don't need to know your life story and a large email will not be read due to time. You say "a couple of new contractors", which leads me to believe you have or are working as a sub contractor...
  8. Wickham

    website newby help

    Personally I would go with the suggestion of Facebook, Ebay and even Gumtree. While you are establishing a customer base on these platforms you could watch Youtube videos on how to purchase and set up a domain name, set up websites with hosts and even a bit of code, HTML and CSS. It will give...
  9. Wickham

    Small parcels to France

    Of cause how much can you blame on RM is questionable. How much is destination country postal service or even the recipient stealing from you? It happens!
  10. Wickham

    Slippery Customer

    I would sell the debt to a debt collector? And put it down to experience and move on, making sure to vet your clients better in future. HCEO works in some areas of the country and seems to fail in others. Why this is I have no real idea. Though the calibre of the staff that get hired may play...
  11. Wickham

    Small parcels to France

    Yes I agree with Spain and France. I can also add Poland, Romania and Russia to that list, though I have now resolved the problems in these places. Canada I also have had trouble with in the past, but of late things have been good. Maybe I should not tempt fate! ;)
  12. Wickham

    Small parcels to France

    I still use Royal Mail, but only for low value orders, they can't even be trusted with these! They still manage to lose stuff and you know what? I kind of expect them to, so much so that I have template emails made up to reply to my customers for when they Royal Mail do! What day did they...
  13. Wickham

    Small parcels to France

    This made me laugh, sorry. I don't know where it went but I had one customer email me 10 months later to say his order had just arrived, he said that it had that many foreign stamps on that it probably looked like a passport belonging to Phileas Fogg... shame the parcel didn't break his record...
  14. Wickham

    Small parcels to France

    The whole reason for using a courier was because it's tracked. Exactly what I thought at first that the customer was pulling a fast one. In fact I was slightly rude to the first customer as I thought this was the case. But when a regular customer contacted me, then I knew it was the courier at...
  15. Wickham

    What websites do you visit every day?

    Ebay Goodreads ATG wet shaving forum Various Linux websites and forums Money.co.uk Twitter The Independent newspaper website For my business all the social platforms.
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