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yes, they paid 3 different payment instalments as agreed. This does not cover the first two websites delivered hence the additional final invoice. I also included training/ support in the package price which is usually a separate cost so I have also added that as I don't think they get freebies...
my business is not dependent on a single party, I have now and have had in the past many clients. This isn't even about the money to be honest, it's about feeling like I am being manipulated and gaslit about something that should be straightforward. The 'complicated' is the way the payment terms...
I disagree, it is complicated because of the advice I have been given by a lawyer. it doesn't seem that straightforwards anymore. I understand completely that I am just being manipulated and taken for a ride.
yeah but according to the lawyer I spoke to that's not enough. if they didn't agree to it going back to individual costs if they didn't complete the package, they can easily argue that 50% of the package cost stands. I was surprised by this but I am not a lawyer.
we have evidence that they agreed to the package costs and the payment plan but not that they understood if they pulled out of the package that the original quote for single sites would be what price would be based on.
I'm not that worried about their motivation tbh. Just answering people's questions. I think I have to just assume either they are a. rdiculous or b. manipulative and dishonest. either way doesn't change the facts. It's disappointing that the FSB didn't think I had a case though. I know we agreed...
Apparently legally I don't have a case because even though I quoted for the sites separately alongside the deal, I don't have evidence that he understood that if the fuill package wasn't delivered that I revert back to the original individual costs, we did discuss this but it isn't in writing.
thanks for that advice around the letter. I think it's a mixture of cashflow and arrogance. this person whilst always friendly etc has always sought to make the point that they are giving me 'a lot of work' and therefore asking for discounts etc and when they wrote their mega email as to why...
to be honest I am concerned about reputation. the owner of the business is well connected and we have lots of people in common. I don't want to give him a sob story that he can use against me
urgh, also complicated. the original package price which they effectively dropped by not completing the remaining sites had free hosting in. The new invoice that is the adjusted fee plus things that were free but now I want them to pay for like hosting and training hasn't been paid so no, they...
I'm not, I am just replying to the previous person who asked a question, just to say I don't think it's genuinely about the quality of the work and also they didn't express dissatisfaction at the time so what they think now, months down the line isn't relevant really. I am speaking with FSB...
I'm so sad to read this and sorry you are in such pain. Much of what you express here is about you holding fixed beliefs about things and being unable to have some flexibility or to develop a more growth mindset which is about thinking you are capable of change. It is likely that it is this...