Recent content by Venka

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    Disciplinary hearing person needed

    Hello, I need to find an independent person to hold a disciplinary meeting for me with an employee. There are only two employees in the company so I need an independent person for this procedure as I have been advised by the FSB legal helpline. Any suggestions where to find such a person in...
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    Kitting out warehouse

    We're taking out fulfilment of our ecommerce orders back in house again due to increased fees of our external fulfilment house. I am tearing my hair out here trying to calculate if the current warehouse space is big enough and how much racking I need. 100 pallets standard pallet 1 x...
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    Customer re-directed delivery address to DHL - credit card fraud

    Hi James, It does seem something very odd happened in this case. We did not authorise this change nor did our fulfilment house. I am still not sure what the legal position is though.
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    Customer re-directed delivery address to DHL - credit card fraud

    Hello, Our company has been the victim of credit card fraud. We sent a delivery to a certain company delivery address to Ireland, recipient changed the delivery address to a completely different home address of which we had knowledge. DHL refuses to accept any responsibility, however we paid...
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    Useless accountant wants payment for non-service

    We did receive a letter of engagement, the only mention of making a complaint is to contact the person directly. No mention of a procedure as such. This is a just a single man working on his own. We seem to have been extremely unlucky to have one accountant go bankrupt and disappear into...
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    Useless accountant wants payment for non-service

    After the accounts were rejected, we did contact useless accountant. He told my business partner a complete different story which my business partner did not buy as he actually heard my previous conversations with accountant. Accountant appeared very confused, not being able to understand why...
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    Useless accountant wants payment for non-service

    Hi, Our previous accountant went bankrupt early this year so we had to go on a hunt for a new accountant to do our corporate tax return. We had a chartered accountant recommended, quick meeting with him and he seemed ok although he was a bit odd, guess I should have trusted my gut instinct. It...
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    Crewise.com - Anyone heard of them?

    Just a quick update on the situation here. I am still receiving emails from businesses that have paid for Crewise 'advertising'. Crewise has been taken to court by other companies although monies have not been forthcoming. Crewise has ceased trading (although the Inland Revenue is...
  9. V

    Very slow loading ecommerce website

    Victor, thanks for the advice but we are losing sales because the website is slow. We receive feedback that the site is too slow to place an orders, that is only a tiny percentage of people actually taking the time to email us so the actual number of people leaving is much bigger. We have...
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    Ladies, guy working in ladies clothes shop?

    Maria, I would not have a problem with a male shop assistant. In fact the best shop assistants I have ever encountered were male. Most important are the person's customer skills. I am a loyal customer of a male Mac make-up artist, he is simply fantastic choosing items for me, he remembers my...
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    Very slow loading ecommerce website

    Thank you for the advice given. I will ask the web developers some of the technical questions asked. The shared website hosting is not exactly cheap either compared to other webhosting companies, problem is that we cannot move the site. Venka
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    Very slow loading ecommerce website

    £275 is for a stand alone server plus £500 set up fee. It does not say anything else though so no idea how they plucked that out of the air. Our old sister site is actually faster loading to our new website :(
  13. V

    Very slow loading ecommerce website

    I actually receive customer feedback that the site is very slow to load and at times it is extremely slow, so slow I can't even access our own backoffic as it times out. It does seem to be ok now though.
  14. V

    Very slow loading ecommerce website

    Okey Dokey, there it goes! Page Speed Score: 72/100 Leverage browser caching Enable compression Specify image dimensions Avoid CSS expressions Combine external CSS Minimize DNS lookups Optimize the order of styles and scripts Parallelize downloads across hostnames Remove...
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    Very slow loading ecommerce website

    Nope, not magento. It is their own ecommerce solution in asp.net
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