Recent content by theflyingjetwasher

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    Accepting an Email Quotation

    I saw him personally a week after the job. Very happy with the job, would have paid me then and there but didn't have his cheque-book. At day 14, our polite reminder, prompted a response that he was sorry and would have the payment arranged immediately. This didn't happen. At day 22, we felt...
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    Accepting an Email Quotation

    Unfair - on what grounds? I've seen 10% payment charges on other services...
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    Accepting an Email Quotation

    Was the polite reminder not reasonable? I just think what is the point of T&Cs if people think it is perfectly acceptable to break them. Its in the hands of our solicitor now - its just a shame/tiring to go through this process... TFJW
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    Accepting an Email Quotation

    His exact wording was: 'Everything is fine and we would like you to carry out the works as per quote at the above address' That's pretty explicit in my eyes. Thank you for your advice! TFJW
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    Accepting an Email Quotation

    Kulture, Many thanks for your points - very helpful. TFJW
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    Accepting an Email Quotation

    Dear All, A recent problem encountered with a customer: Emailed a quotation for a job - PDF attachment containing the quotation and our terms & conditions. Our payment window is 14 days after the invoice date or 10% late payment fee applied. Customer accepts by emailing back that he is...
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    Sage question...again

    Sorry should have clarified. The overpayment was effectively gratuity. I'm just wondering whether there is a simple method in sage to manage small overpayments. We often get paid cash and people won't ask for change or simply round up. I hope I'm making sense! Thanks theflyingjetwasher
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    Sage question...again

    One of our customers kindly overpaid us... Is there a simple function in sage to add 'gratuity'. We don't really want to tinker with the quotation to match the amount paid. Any suggestions are kindly welcome... Thanks theflyingjetwasher
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