Recent content by Tantrum

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    Help! Customer damaged an item when trying it on...

    thanks I'll give it a try...
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    Commenting against a planning application

    just found this if it's of any use - you've probably already found this sort of thing yourself: http://www.planning-applications.co.uk
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    Help! Customer damaged an item when trying it on...

    Cheeky! But I like your style...
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    Commenting against a planning application

    D*mn that's annoying, sorry!
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    Car loans for the self employed?

    I'd say you've got a really good chance even in this economic climate - we went through Lombard Direct for a loan at around 7% a few years ago with far less going for us than you have, but we did pay over five years (it's a rare car that's a bit of a classic.) The car is the collateral (thank...
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    Help! Customer damaged an item when trying it on...

    They've already done me a favour today on another matter....
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    Help! Customer damaged an item when trying it on...

    Thanks for that - I've thought about it but sincerely there was not any fault with the garment. I've put the zip back together and there is no way that it was faulty, there's not a tooth missing or out of place, it's in perfect working order and I could take it off this skirt and put it on...
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    Commenting against a planning application

    Could you contact your local planning officer and talk it through, that's what they are there for I suppose! A friend of mine recently fought against a similar construction next to his house and won with advice from his planning officer so unless I'm being really naive, retrospective...
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    Help! Customer damaged an item when trying it on...

    Haha I like that - can I put it on a sign in the shop? I can't believe people have got stuck on the id idea - like we're really going to do that?! We do treat people as they treat us though and it hasn't affected business yet. We've got a few signs up such as "be nice or leave" and a copy of the...
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    Help! Customer damaged an item when trying it on...

    It also depends where you get your stuff from, we've suppliers from Europe and America and they are all so different! We try to measure everything and put the measurements on the labels but honestly who really knows their exact waist size?
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    Help! Customer damaged an item when trying it on...

    I've tried doing that too - saying that I couldn't even get it over my bum etc, but that backfires when they look at me and say "oh well I'll try it on anyway" 'cos then they're implying that they're thinner than me! I think sometimes you just can't win!
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    Help! Customer damaged an item when trying it on...

    Hmm yes we've tried saying "do you think that's the right size" and being nice but sometimes you have to be harsh 'cos people are a bit delusional! I've even tried saying that I've tried it on and it doesn't fit! We do give a lot of personal attention to our customers and we like most of them...
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    Help! Customer damaged an item when trying it on...

    So what are you saying people have a right to do whatever they like to my stock that I've paid for? People need to take responsibility for their own actions and according to Trading Standards customers have a "duty of care" to our stock as much as we do to their safety. £10,000 - that's a bit...
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    Help! Customer damaged an item when trying it on...

    Hmmm if you'd have read the rest of the thread it's not just the zip the whole skirt is a right off, but thanks for the useful comments... As other retailers have said above this is happening more and more, maybe the asking for id idea above is worth a try because signs don't help at all -...
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    Help! Customer damaged an item when trying it on...

    Haha yes I know what you mean...I'll sleep on it but ARGHHHHHH! I'm so annoyed! I'm normally really easy-going - after nearly 13 years of running a shop I have to be. Looks like I won't be letting anyone try on any clothes that even look remotely too small for them... If any one has any...
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