Recent content by socialsoul

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    Promotional merchandise

    I have found a great way to stay top of mind with existing clients and be remembered is to send personalized thank you cards, birthday cards, funny keep in touch cards etc - this cand be done within your budget.. Many clients have kept these cards and gifts on their desks long after they...
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    All about business relationships

    Hello, I'm new to the forum and I like it here already! I'm a relationship marketing and customer retention strategist. I am passionate about building lasting business relationships. I'm also involved in ecommerce. I hope to use the forum as a resource for sharing ideas and experiences. I...
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    Lost delivery - what's your procedure?

    I understand you don't want the customer to get free stuff and I agree that most items do show up. I've had a "missing" item show up several weeks later after I'd sent the customer another item so they ended up with an extra item they said they would donate to their local charity shop. I'd be...
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    website domain

    There's no harm in making a much lower offer and if it's not accepted, try again in a few months. You could also consider using a service that will negotiate with the seller of the domain for a fee.
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    Online sales tax

    I agree! Many people, myself included, prefer to shop online for the reasons listed above. Hauling oneself to a shop isn't a pleasant experience, so many choose to shop online.
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