Recent content by Sarah Atkinson

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    Forfeiture of lease-stock being held

    Thank you for your quick reply, it is a difficult and messy situation so does a commercial landlord doesn't have to supply safety certificates on gas and electric like a residential landlord? I'm a commercial tenant and have never had to sort these out myself my landlord has, I'm not meaning...
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    Forfeiture of lease-stock being held

    Hello, I'm hoping I can possible get some advice, this is not for me but a friend, so I'll do my best to give as much information as I can. commercial property that was sold a few years ago, no new tenancy agreement set up, original still sat in new landlords solicitors office. Rent arrears...
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    Next steps and where's best for advice

    Hello, I've been open now for 5 years and the Petshop has steadily grown in business, we're just branching out into the equine side, we cater for all the small animals, aquatics and reptiles (basic equipment, food etc) and poultry, we'll try and get anything in people want, Our biggest rivals...
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    we're 5 years old ideas welcome

    My initial thought was to have deals for all animals each day, though I can picture people wanting the deals from a different day, to save them coming back in, so would in effect be 25 deals running the 5 days I think I'm over thinking it really, it's supposed to be a bit of fun, promote the...
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    we're 5 years old ideas welcome

    We're coming up to being open for 5 years and are thinking of having 5 daily deals for 5 days. What we can't decide on is, to keep the promotions a secret until the day how to group the deal. we're a pet food supply store, do we have a deal each day for dogs, cats, birds, etc or do a day for...
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    PC Compliance Test help

    Thanks for the replies, I was supposed to get a call back about this to try and sort it over the phone but they never rang, no surprise there though. Im compliant till 2016 it's just the surveys they ask you to complete quarterly that I'm finding i'm failing on so shall wait till it's time for...
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    PC Compliance Test help

    Hi, I'm a one man band bricks and mortar shop with a till and card terminal. I'm now trying to complete the pci dss compliance which it's saying I've failed on the internal scan though my pc is not connected to the terminal, no online payments nothing on the pc apart from accounts software and...
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    Retail shop fittings

    We use Shop fitting supplies for our shop, always very helpful
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    Loyalty cards and Epos

    Hi Stuart, Thanks for the reply, At present we have a stand alone chip and pin machine. I didn't think I'd be able to add on a program to the existing system, but you never know until you ask. It's difficult trying to work out the best route for us now, I've seen some web based loyalty systems...
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    Helping my sister grow her business.

    Speaking from the pet shop trade, how about trying to approach a local independent store to create some kind of loyalty scheme between you and them that you pass onto your customers. I found so many dog walking people come in and want me to advertise their business, don't want to buy from me and...
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    Overcoming the "Pound Shop" mentality

    I also have the same problem with products in poundshops and other discount places, it amazes me that sometimes I can buy cheaper from a discount shop like B&M than I can at the wholesaler. It's even more difficult when people call in to ask for advice from us, to state they buy their cat food...
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    Loyalty cards and Epos

    I run a pet supply store, been open nearly 5 years and would like to start offering loyalty cards to my customers, currently we have an Sam4s sps2000 cash register that runs a barcode scanner on and has been adapted to hold over 1000 items. I don't particularly want to have the expense of...
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