Recent content by Rob Ellis

  1. Rob Ellis

    Microsoft Pulling/Reducing O365 Support For Charities/Non Profits

    The original offer was a 'donation' of 10 x Microsoft 365 Business Premium, and 'unlimited' (which in practice would actually be 300) x Microsoft 365 Business Basic. If you needed more than 10 x Business Premium, you could purchase additional for a 75% discount. The replacement offer does...
  2. Rob Ellis

    Handling emails within a team

    What ffox said - Office 365 - Teams is their Slack equivalent 'chat based workspace', or you could simply use a shared mailbox or group mailbox.
  3. Rob Ellis

    Which Server

    Another vote for Office 365 from me - Business Essentials if you already have Microsoft Office, or Business Premium if you don't. Happy to discuss your options if you would like - just get in touch.
  4. Rob Ellis

    Do I need a CRM system for local business?

    Thinking about it - if you happen to use Office 365, you get Outlook Customer Manager included - worth adding that to the list.
  5. Rob Ellis

    Office VOIP Telephone Options

    If you happen to already use Office 365, look at their Cloud PBX option - I've been using it for a single number for a few months now - they can also do toll-free numbers, auto attendant, call queues, etc. all integrated with the Skype for Business client, and works with a range of hardware as well.
  6. Rob Ellis

    Taking Orders on the Phone

    As others have said - taking the payment is fine, as long as it is handled in a PCI compliant way - for example the handler should not 'read back' the card number as you are providing it (because someone else could be listening, etc.)
  7. Rob Ellis

    Freelance websites

    I've been active on upwork. peopleperhour, freelancer and guru since last summer, but overall I have the most success with upwork and peopleperhour - although I suspect that would be different for different people. It doesn't pay the mortgage - but it brings in extra income and experience. All...
  8. Rob Ellis

    Do I need a CRM system for local business?

    I'm fairly new to the CRM space, but I looked at Dynamics CRM, as well as various other pay / free / freemium products, and I ended up going with Zoho CRM - I'm currently on their free edition, pending them fixing the single sign on via Office 365, at which point I will considering going up to...
  9. Rob Ellis

    Hello from West Sussex

    I'm Rob, new to the forums. I'm a freelance Office 365 & SharePoint consultant based in Selsey, West Sussex, but I work all over the UK.
  10. Rob Ellis

    Office 365 - 1&1 compatible?

    Assuming you need 1and1 for web hosting, you could keep them just for that, and point your nameservers at 365 - so basically all the DNS management is done through 365. That said, I have customers using 365 fine with DNS still on 1and1 - it isn't impossible, just awkward because you have to...
  11. Rob Ellis

    REAC Consulting Ltd - freelance Office 365 & SharePoint consulting

    Hello! I'm Rob - a freelance Office 365 & SharePoint consultant. I'm based in West Sussex, but I have customers all over the UK (as well as some further afield, thanks to sites like UpWork and PeoplePerHour). I've been in IT since 1998, I started contracting in about 2005, and I created REAC...
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