Recent content by Rincewindwiz

  1. R

    How to handle this situation with staff manager

    The advice on what to do above is sound. You MUST treat this person as just another employee and NOT a family member - failure to be impartial in this respoect will only lead to more complications. if this is too hard (due to the fmaily connections) I agree that best is probably to hire a...
  2. R

    Importing Electrical Prodiucts - Labelling

    Thank you for this - it is the one. We received pain and grief because they (Thurrock TS) claimed it had to be rated input power. We have input volts, output volts and output amps (which is, of course power!) And we also had power (watts) on the documentation! Fortunately our local TS has...
  3. R

    Importing Electrical Prodiucts - Labelling

    yes. I know. I have a meeting with local TS to make sure we are compliant. No deliveries due for several months so plenty of time to make sure it is in line with the rules . . . . until they 'update' the rules
  4. R

    Importing Electrical Prodiucts - Labelling

    We were certified to EN 62368-1: 2012+A11:2017 but I gather there is a later version / update
  5. R

    Importing Electrical Prodiucts - Labelling

    The regs are in the standards (which are available on line for a fee of around £400!!) to which a product must conform in order to get CE certification. The products in question have this certification. Trouble is the standards keep getting amended/updated and with Brexit transition in force its...
  6. R

    Importing Electrical Prodiucts - Labelling

    We screwed up by not having Mfr and Importer name and address anywhere (we had phone num bers websites, help desks, QR codes buit no address! (a specific requriement in the 2016 regs) but we agreed that ages ago It was claimed by the inspecting TS people that absence of "input watts"...
  7. R

    Importing Electrical Prodiucts - Labelling

    So we have a resolution on the power supply labelling issue - for this consignment - and clear instructions on what to do in the future (unless the rules change again!). I'm not sure I'd want to embarass TS by reporting the contradictory information/advice we were given at various stages...
  8. R

    Importing Electrical Prodiucts - Labelling

    Absolutely and I tried that. The product was inspected by TS Thurrock. Our office is in Hertfordshire so I talk to TS Herts. I have asked the question ("please provide a link or other reference to the standards that the product failed") and it has been ignored. I suspect TS Herts are not fully...
  9. R

    Importing Electrical Prodiucts - Labelling

    Thank you for this. I had (eventually) come to broadly the same conclusion. And it seems power supply standards are not standard!! in that some demand power, some current and some will accept either!. I will ask the manufacturer (who hopefully has the standard!!) to copy and paste the relevant...
  10. R

    Importing Electrical Prodiucts - Labelling

    yes and we do most of that, We've apparently been 'cauight out' on a technicality. Nothing to do with the product (which passed with flying colours) but a failure to put watts on the power supply - something that only 2 power supplies (out of 11) that I own actualy have - so Id like confirmation...
  11. R

    Importing Electrical Prodiucts - Labelling

    Thanks Have approached SGS
  12. R

    Importing Electrical Prodiucts - Labelling

    Thanks WaveJumper. I have read through the 2016 regulations and can find no reference to to the need for volts, amps etc on the equipment Power supplies - take mains voltage and outputs 5v DC They say labelling not compliant because watts is not on the label (input volts and input and output...
  13. R

    Importing Electrical Prodiucts - Labelling

    Trasing Standards at Thurrock who pulled the shipment for non-compliance with labelling requriements. But I cant find the relevant legislation and it does seem no one else bothers so I was looking for a second opinion. Fixing the power supply label is expensive. THe other labelling issues are...
  14. R

    Importing Electrical Prodiucts - Labelling

    UKCA not required intil 2025 and needs a new declaration of conformity so not a practical short term solution
  15. R

    Importing Electrical Prodiucts - Labelling

    But where can I find the current labelling requirements?
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