Recent content by RainWolf

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    Is the accountant saying the truth?

    Also, I am thinking of escalating. I told the accountant I would accept an honest apology and a written statement of the advice he's given me so far ( especially because he told me something different from what HMRC said ). But I haven't received that, even though he agreed to do it ( after...
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    Is the accountant saying the truth?

    Well, it says A.C.M.A. next to his name on the letter of engagement. He works in a firm but everything is looking weird to me. My problem is that he took money from me and gave me the impression that everything is being sorted. I kept asking what I need to pay. He said we'd calculate it. Now...
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    Is the accountant saying the truth?

    Can an accountant act on your behalf and accept payment without giving you full pricing details and a letter of engagement? Thank you in advance for your help. Here is what happened. Recently, I spoke to an accountant about helping me with my self-assessment. I had a lot of fines for not...
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    Hire a sales team or outsource a sales team?

    (Edit: I assumed the original post was by you. However, the stuff still applies) Hello Paul, Thanks for the additional info. If I understand you correctly, you have a very high quality service that clients recognise once they speak to you. In that case, what I would suggest is that you have a...
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    Adding Value

    Well, you are giving your customers something to talk about. This means repeat business, as well as referrals. You can probably find additional things you can do to make your market love you more. Personally, I'd like to commend you for not being just another online vendor. This is what it...
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    Do clicked links count more than unclicked ones?

    They have an impact - but there are other way more important aspects such as: the quality of your backlinks what people do once they get to your website how long they stay on your site, etc. Overall, getting people to click on your links will only produce negligible results. Google observes...
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    Hire a sales team or outsource a sales team?

    It all depends on your business model. Ultimately, in-house always wins if long term customer relationships matter to you. Outsiders are focused on one thing - commissions. Regardless of what anybody says, or promises, nobody really cares about the future of your business as much as you, and...
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    What's the biggest challenge or frustration you're having right now? Here is what I HATE!

    Steve, my reasoning is that you're absolutely right.
  9. R

    What's the biggest challenge or frustration you're having right now? Here is what I HATE!

    Are you the world's spokesman for social media?
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    What's the biggest challenge or frustration you're having right now? Here is what I HATE!

    Ok, so this is a bit of a rant. You cannot throw a paper plane without either hitting - a social network, or - a social networking expert. And the thing that pisses me off the most is that the moment a "new" social media network comes out everybody jumps on it. So even if your ads are doing...
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    If you're struggling with Google Adwords...

    Those are crucial points to understand, very important. Customer relationships, knowing how to follow up, even how to sell properly are all being ignored by the great majority of business owners. They think selling means "convincing people to buy." But that's another story...
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    If you're struggling with Google Adwords...

    Actually that's not true. The thing is many (not all, of course) think YOU are a time waster. 5 years ago things were different. This is 2014. People are bombarded constantly with all sorts of pitches. So by the time someone lands on your page they're sick and tired of it all. Before they got...
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    telesales for a cleaning business

    OK, so I'm back. Here is the thing. Most markets today are saturated - and that includes the cleaning business. By marketing a "cleaning service" you're basically going to be seen as another one. People will choose according to price (not a good thing). For most part, they will ignore you, as...
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    Help setting up Facebook Apps for a business page

    Why don't you simply create a page on their website and then use that as the canvas URL in the app?
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    telesales for a cleaning business

    Very important comment. In addition, you have to take it even a step further. If you want to make money, you can't be just another cleaning person. (I'll come back and clarify this in a moment)
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