Recent content by Neil Bowler

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    Refuses to pay vat

    Agree with the above; it does sound like they are trying to just reduce payments to you and you cannot just not charge VAT. It is common business practice to quote prices ex-VAT, particularly when both companies are VAT registered. I would re-submit your invoices as detailed above. If they...
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    How to start a debt management business

    Apologies for the delay in replying. Many within the sector are finding the FCAs rules to be onerous and I suspect it will be bigger companies that survive the full authorisation process because of the regulatory overhead. I have no problems with the FCA closing down the unscrupulous...
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    How to start a debt management business

    The new FCA regime is very strict and I suspect many DMCs will go out of business soon. They are currently in the window of applying for full FCA permission (having transferred to interim permission from the OFT). The FCA are not 'light touch' as the OFT were. They will insist on staff being...
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    What is the best excuse you have been given for late payment?

    One of the most bizarre excuse we've had was 'We've got a new postman'. Never did get to the bottom of why that meant they couldn't pay; acknowledged receiving our letters!
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    Advice Needed - small debt recovery, time sensitive!

    Message sent.
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    Advice Needed - small debt recovery, time sensitive!

    Rangers1, your time is indeed limited but it's worth a try. My company (The Debt Recovery Bureau) only charge on success (a percentage of any money recovered) and would be willing to look at this case for you but cannot of course guarantee success. Please send me a message if interested.
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    FSA Regulation

    It is indeed now the FCA that will regulate such firms. As a firm previously regulated by the OFT, we have transferred to the FCA regime so I cannot comment on the process for applying from new. I know it is a rigorous and thorough process though. Start at www (dot) fca (dot) org (dot) uk...
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    The business of debt.

    Do bear in mind that many debt collectors are instructed on behalf of the lender and have not necessarily purchased the debt. They will typically take a percentage of any funds they collect on the lender's behalf.
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    B2B small debt recovery

    It's just a case of outdated information; he's saying not use anyone without a CCL to chase a consumer debt. No-one has a CCL any more - they don't exist! We collect a lot of consumer debts for unpaid invoices, rent etc. These are not CCA regulated agreeements and we would not need FCA...
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    B2B small debt recovery

    Zingzilla, if you haven't found someone yet, my company may well be able to help you. Please feel free to PM me if you want to discuss.
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    B2B small debt recovery

    Geoff, what do you mean by 'CCL Cover'? Consumer Credit Licences ceased to exist on the 1st April. Many Debt Collection Agencies will have applied for and hold interim permission from the FCA (as we do) but this is only needed if they are handling Consumer Credit Regulated agreements. Indeed...
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    Overdue debt

    Paul Rosser is correct - the key point is what is stated in the contract. You mention that you have always struggled to get payment from them, but well in excess of a year seems ludicrous. How sure are you that the Company is still solvent?
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    Invoice disputes and direct debits

    Under the direct debit guarantee, the payee must give you a certain number of days' notice of change of the DD payment amount. This is usually ten working days but can differ. As it sounds like your payment amount is different each month, they should be issuing invoices 2 weeks before the DD...
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