Recent content by mrgazer

  1. M

    VAT for american customer?

    many thanks
  2. M

    VAT for american customer?

    Many thanks that makes perfect sense!
  3. M

    VAT for american customer?

    Hi all I am a UK vat registered business, if I receive an order from an american customer, but he uses a parcel forwarding service in the UK. Ie. I send the order to this ABC parcel forwarding company directly, they then forward it to the customer in USA. Do I charge VAT on this order or not...
  4. M

    Parcel2go Refused damage claim

    correct - stainless steel, its worthless after all that effort of cutting and rewelding, after labour. but thanks again definitely will go down the other route of asking what is exactly covered.
  5. M

    Parcel2go Refused damage claim

    I certainly would do that thanks for your input, i am just very angry at the fact that they have been charging for insurance knowing the fact that they wont pay. certainly would try the other option and ask for all premium back for over the years. thanks again
  6. M

    Parcel2go Refused damage claim

    thanks for the input, i gathered this may be the case, in my opinion though, they could have been a bit more clear in terms of what parts are covered / not covered. but appreciate your advice.
  7. M

    Parcel2go Refused damage claim

    thanks for your input, there is a dent in the middle of the system, and dent in the tailpipe, both need to be cut out and rewelded with new parts. not worth the time and money in repairing to be honest. it's indeed under a grand, and looking at most of your comments, looks like im going to have...
  8. M

    Parcel2go Refused damage claim

    Many thanks for your input, it's not awfully expensive, but close to £500. But looking at the comments looks like I am just going to have to let it slide.
  9. M

    Parcel2go Refused damage claim

    Hi all, Hope everyone is keeping good and safe. Long story short, I run a car parts business and often sends car parts to the EU. Despite the Brexit delays and custom complications, a few of our parcels has been returned from the EU. This particular one returned due to customer not paid for...
  10. M

    Advice on Customer Loyalty Programs

    From experience, loyalty scheme only works on certain business. More on essential products, like clothing, shipping, food shopping etc. Depending on what you sell, this may be suitable.
  11. M

    Brexit - has it affected your business??

    Hi all, just thought I'd see how everyone is doing with their business with this brexit nonsense. Nature of business: Retail of car parts How it is going: Since referendum, sales had slowly dropped, this year seemed to have more effect of the business seeing sales dropped more than 40% compared...
  12. M

    Courier company denying liability

    Thanks a lot for the advice. Just to confirm my position. I am not sure whether the proof of delivery would be relevant. my claim is that because they had confirmed shippment is to be returned to the UK to myself, I had allowed ebay to escalate the case to be investigated,and at the end...
  13. M

    Courier company denying liability

    Hi there, I require a bit of legal advise to see where I stand. Will cut it as short as possible. I booked out a courier service in Sep 2018 - not going to mention names, but it is one of the big 4.. The product is to be collected from uk delivering to chile. One month later, the company...
  14. M

    Seo company - below performance.

    I have all the keyword ranking log. I have all email correspondence.
  15. M

    Seo company - below performance.

    If you guys were in my shoe, I think you would view the situation very differently. The incident happened not long after I started my business. They supplied a very poor service, not only did it affected my sale hugely. But resulted in further expenses to fix their error. Not only had they...
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