Recent content by Michelle Casey

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    3D secure set up but not triggered at checkout

    Hi there - setting up online shop using WooCommerce. Payment Gateway is Stripe. Everything seems to be set up okay (confirmed by both providers) but the 3DSecure functionality is not being triggered. A colleague says she is asked to input her 3D Secure details for every purchase but this doesnt...
  2. M

    Shared Drive Alternative

    Hello there, we have a company who hosts our shared drive...we are looking to change though. Can anyone offer any alternatives ? Thanks
  3. M

    CRM and GDPR

    Thank you for your answers. I should have added that we are a B2B company. ( selling training products, among other things) to companies and individuals within that company. An individual may have bought training from us two years ago - but there is the potential they want training in the...
  4. M

    CRM and GDPR

    Hey there - we are a small business. I am comfortable with what I need to do regarding the 2000+ people we email to ( that I need to email them and ask them for consent to carry on emails) but what if they dont want to receive our newsletter/ comms? Understand I dont communicate with them but...
  5. M

    Mailchimp formatting issues in Outlook

    I have templates set up in MAilchimp - apparently its common for there to be formatting issues when received in certain versions of Outlook. HAs anyone else found this ? Trying to find out how to address these ? ( or if they only impact a small % of business emails, whether I should invest time...
  6. M

    Best software for syncing Outlook to Salesforce

    Thanks all for your feedback on this. Appreciated
  7. M

    Best software for syncing Outlook to Salesforce

    Hi - looking for software to sync my outlook to salesforce, Can anyone recommend the best options ? Thank
  8. M

    Cleaning email database

    Thank you. That makes sense - although there will be some we don't want to email so will have to take those out first. I thought there would be technology or software to assist with this ? If anyone knows of anything. please let me know !
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    Cleaning email database

    I have an email database of almost 4000. Many of the contacts have moved on. What is the quickest way to find out if the emails I have in the database are valid still ? Is there some software I could use to test the validity of the emails ? Thank you !
  10. M

    Event Booking Software recommendations needed- CVENT drives me mad !

    ooh. thank you for your feedback ! we are a training company in the hospitality sector. SO we run about 20 courses a year for 10 people approx. but we also run one big conference for about 130 people annually.
  11. M

    Has anyone experience of Eventcase as Event Management SOftware ?

    Any feedback would be great ! Thank you, Michelle
  12. M

    Event Booking Software recommendations needed- CVENT drives me mad !

    I have been using CVENT - I find it clumsy and not user friendly and the UI is dated. Can you recommend others. Eventbrite is the obvious option- but has anyone used Eventzilla ? Welcome your thoughts, Michelle
  13. M

    Looking for new email marketing tool

    Okay - that I didn't know. I don't find their website particularly user friendly just to compare options and find out whats right for me . Thanks for the feedback as that's important.
  14. M

    Looking for new email marketing tool

    Thank your responses. Mailchimp looks like the winner - hard to find a number where I can speak to someone though. Will keep looking !
  15. M

    Looking for new email marketing tool

    Have been using Constant Contact - need something different. Obvious choice is Mailchimp - and likely choice. Any issues with using this ? How flexible and easy to use is it ? WE send about 2 newsletters a week to approx 300 each time. Thank you !
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