Recent content by lawly74

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    supplier refusing to send me a statement

    so to clarify, this is a national supplier. i buy from them in store, its members only and all sales getting assigned to my trade account number. i pay at time of purchase so have receipts but i've managed to misplace several hence why i need a statement just to tally those missing ones up.
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    supplier refusing to send me a statement

    my question i guess is from a legal point of view, can a supplier refuse to send a customers request of a statement? its clearly poor customer service to refuse but i didn't think they would have a choice not to send if requested??
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    supplier refusing to send me a statement

    surely its a simple 30 second job, i can run a sage report on a client in seconds on my sage line 50? i get asked for statements all the time.
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    supplier refusing to send me a statement

    i've said i'll take third party advise as to whether legally they could refuse such a request.
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    supplier refusing to send me a statement

    They have said no to that also.
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    supplier refusing to send me a statement

    Hi, just wanted to know where i stand on a request to gain a statement of account for my financial year when a company is refusing to supply. I have a membership account for a supplier who i use regularly, I have requested an annual statement of account and they have informed me they cannot and...
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