Recent content by kingarthur

  1. K

    Customer refusing to pay full amount

    Absolutely not. The impression that I am getting more and more is that his ego seems to be the issue here by trying to force me into accepting the sum he's offering or get nothing at all.
  2. K

    Customer refusing to pay full amount

    Hi everyone Apologies for not replying sooner as I have been away for a few days. I thought that it would be best to play it business-like and (as I should be) and send out and invoice detailing the work done, the date and rate that was agreed per hour. A covering letter was also attached...
  3. K

    Customer refusing to pay full amount

    I am going to send the guy an invoice for the work carried out during the period that I worked on the designs and make it clear that during that time I have email evidence confirming his satisfaction, just in case he feels like arguing about it (I've since printed all email communications as...
  4. K

    Customer refusing to pay full amount

    Thanks for all of your suggestions so far. I really need to mull over the best solution during the next couple of days. This is my first real personal experience of a bad client so it is important to do the right thing, learn from this episode and move on. It has also alerted me to how...
  5. K

    Customer refusing to pay full amount

    Well I can either take the £300 or chase him for the full amount. My role in the project was effectively complete when I handed over the layouts to the coder. I'm not losing anything financially right now as he doesn't want me to do any work on the project and quite frankly I do not wish to...
  6. K

    Customer refusing to pay full amount

    Hi everyone I am new to the forum and have joined due to an issue that I have had recently with a client that was referred to me. I have been producing design layouts for him over the past couple of months. Initally he said that he wanted it based upon the look of a particular site, the link...
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