Recent content by julrig

  1. J

    First Data Merchant Solutions

    You must dispute this fee with First Data, likewise I was never advised of a fee nor had I signed anything accepting this termination fee, I had also been with them for a number of years. I eventually sorted it out with their complaints dept and they did waive the fee but it was a struggle. I...
  2. J

    First Data Merchant Solutions

    My advice would be to check with Trading Standards. First Data have been extremely difficult to deal with. I only got anywhere when I put it in writing. To cut a very long story short I did get the termination fee waived....
  3. J

    First Data Merchant Solutions

    Apparently what I signed was an agreement with First Data Ltd (First Data Global Leasing) for the Hire of the terminal I have checked this and can't find anything that states a termination fee for the merchant. I don't have any other paperwork..
  4. J

    First Data Merchant Solutions

    I sent a letter yesterday by recorded delivery disputing the termination fee of £200. Will see what happens.
  5. J

    First Data Merchant Solutions

    When you checked your t&c had you signed an agreement with them on. I have been told by Trading Standards they can't just provide a piece of paper it has to be signed that you agree to the t&c.
  6. J

    First Data Global Leasing

    Unfortunately I spoke too soon.....The day after I received a letter from FDGL to say the matter had been resolved and they accepted my contract was 18months I received a letter from First Data Merchant Serv saying they want £200 to terminate??? What a disgrace. The issue I have is that I dont...
  7. J

    First Data Merchant Solutions

    I understand if I terminated early I would have to pay a termination fee. The hire term was for 18months in 2009 so I am well over that period, that was for the terminal hire so that issue is now resolved. I am now being asked to pay £200 for the termination of the Merchant services. I dont...
  8. J

    First Data Merchant Solutions

    I can't believe this! I have just resolved a contract issue with First Data Global Leasing over £190 they wanted. Today I receive a letter from First Data Merchant Solutions wanting £200 for termination fee. They say it is in the 'terms and conditions'. I have only ever had a contract in my...
  9. J

    First Data Global Leasing

    An update........After sending my letter to FDGL disputing the fee of £190 and the amendment on 'their' copy of the contract for a 48mth contract. I have today received a letter confirming the contract is terminated without fee. The explanation they give for the amendment is just that it hadn't...
  10. J

    First Data Global Leasing

    I have the pink copy, so if the '48 months' had been written on at the time of signing the agreement it would show on my copy but it does not. I have been in contact with Trading Standards and Citizens Advice today. I will be sending a recorded delivery letter advising them that I have completed...
  11. J

    First Data Global Leasing

    They have emailed a copy of page one of the contract. It has been written on '48 months cust signed' . This area on my copy is blank. This is fraudulent but how do I proceed with them.
  12. J

    contract dispute

    I have signed a contract with FDGL in Jan 2009 for 18 months clearly printed on contract. I have tried to cancel giving one months notice required. They say they want £190 to terminate as the contract is 48 months. I disputed this and asked them to show me where it states 48 months on the...
  13. J

    First Data Global Leasing

    I signed a contract with FDGL for 18months in Jan 2009. As I now wish to cancel I have given one months notice. I have been exchanging emails with the company regarding the termination as they say I need to pay £190 re stocking fee. I have quoted various parts of the contract as it clearly...
  14. J

    Repudiation??

    As the contract or hire term expired as it was for 18months in 2009 and I now want to cancel, it is possible I am in repudiation of the contract. I feel I have complied with the contract well over the 18 months..
  15. J

    Repudiation??

    I signed a contract Jan 2009 for 18 months with First Data Global Leasing. I now want to cancel. I am well over my contract term so I gave 1 months written notice. I have received a reply saying I will have to pay £190 restocking fee and directed to read clause 17 in the contract. On page one of...
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