Recent content by John Blakeman

  1. John Blakeman

    Wireless and Wired Networking

    Wifi extenders (wifi in general) can be unreliable, I'd avoid them if you can use powerlines. As you said some of your machines don't have wifi, powerlines come in an ethernet or wifi form.
  2. John Blakeman

    T&Cs and UK refund & returns policy

    Writing policies yourself can be an exhausting task. Taking inspiration from the T&Cs of similar companies isn't cheating, if they've been going for a while they've worked out the type of terms that need stating. Learn from their experience. Boiling it all down to the scenarios you expect to...
  3. John Blakeman

    Unreasonable Expectations of customers

    I agree with your stand point and someone on an island off Africa should understand that delivery comes at a premium. Sounds like they're chancers or fraudsters.
  4. John Blakeman

    Live Chat Software

    We've used ISL Pronto in the past, good for providing product support as it comes with remote desktop and file transfer features.
  5. John Blakeman

    Windows update problem (Surprise, surprise)

    To have a chance of being harmful to your HDD it would need to be on the edge of failing, which would mean anything that accesses the drive could push it over the edge... booting Windows, loading programmes or files, saving etc.. You could use a programme called HDD Tune, a free (for personal...
  6. John Blakeman

    Extended Validation Certificate (SSL)

    Google are favouring sites that use security certificates. Users feel more secure if they know there's a pad lock. Although if your website doesn't take personal details from users then security certificates are pretty much unless from a technical point of view.
  7. John Blakeman

    Windows update problem (Surprise, surprise)

    You could run a diagnostic program called Seatools from Seagate on your computer overnight to determine the health of your hard drive for peace of mind.
  8. John Blakeman

    Windows update problem (Surprise, surprise)

    Creating an accurate % bar is counter productive, programmers can only go on estimates. Ask Google the question: why are there no accurate percentage bars or time estimates HowToGeek dot com has a good article. "Ultimately, the progress bar inaccuracy boils down to the fact that it is trying...
  9. John Blakeman

    Windows update problem (Surprise, surprise)

    With the latest Windows 10 Update, Anniversary Edition, build 1607, Redstone 1. There's an Active Hours option that stops reboots during times you're likely at your computer working. Slightly ironic that this is the update that is causing your trouble during office hours.
  10. John Blakeman

    HP Printers limited to original cartridges

    Official refills, now that's something to look into, thanks for the heads up.
  11. John Blakeman

    Recommendations for a FREE CRM (Customer Relationship Management) System?

    Doubtful you'll get all of those features in a free solution. You may find the free CRMs (as with most software) are harder to install, requiring some technical knowledge, and there's little to no support available when things go wrong.
  12. John Blakeman

    IT Luddite Office 2010 Vs Office 365

    Libre Office, Open Office, Star Office all free. However they do have ever so slight problems now and then with formatting. For example, when opening Word documents that are saved using the official Microsoft Office, the line spacing and positioning can be interpreted differently. Office 365...
  13. John Blakeman

    Calculate VAT on sub total or per line item?

    .
  14. John Blakeman

    Calculate VAT on sub total or per line item?

    Which model of VAT calculation, per line item or sub total, do you go with and why?
  15. John Blakeman

    Small online shop

    If you want to host your own, you could try WordPress installed with the WooCommerce plugin and then add the Tickets for WooCommerce plugin to get the ticketing functionality. To take payments you use the in built PayPal / Sage Pay or any other payment gateway plugin that takes your fancy.
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