Recent content by JamesBlack70

  1. J

    'Revenue' Question - Please Help

    But we are receiving that £1000 on the clients behalf, and then taking our fee of £200 which is surely the revenue? Isn't it like a solisitor receiving the proceeds of the sale of a house? That's not his revenue, he is just holding that money for his client, and will then say take a fee of 2%...
  2. J

    'Revenue' Question - Please Help

    Any advice is greatly appreicated. We have a business that helps people/businesses claim back tax such as VAT. We charge a 20% commission from the amount that we secure for the client. Therefore our fee for a £1000 VAT refund would be £200. We receive the refund on the clients behalf, deduct...
  3. J

    Data Proection Act - Help Please.

    I was wondering if anyones knows if I wouldn need to notify under the data protection act. I work for a website based business. Visitors to our site sign up and then they download an application form and send their signed form to a company that we outsource all the operational work to. The...
  4. J

    Email Address Error - Help

    I agree, I want to reply, be honest and apologise but I feel then I am admitting liability and it opens the flood gates.
  5. J

    Email Address Error - Help

    We installed a new automated Email reminder for new clients who sign up to our website. Unfortunetly there was an error in the programing and the generic Email was sent with about 100 other clients Email addresses in it. Obviously this is now been fixed. Are we liable and what should we do as...
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