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Hi Jay,
I was the IT manager for an SME for 5 years prior to setting up my own business. Personally I'm a big fan of SharePoint and the system gets better with each release.
In a small business environment it can be hard to see the benefits though. It's more useful as a collaboration tool...
Hi,
Firstly it's important that you update your Facebook page regularly with updates of your company, products and any offers you may have. This shows users the page is active and they may wish to follow you.
Each time somebody follows your page, likes your page etc, this will show on that...