Recent content by FrontierMan

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    Ebay managed Payments - and FreeAgent -reconciling payments

    Login into eBay, on the Sellers Hub, click on the Payments Tab, you can then see a list of tranaction, sales and money paid into your bank, by the side of each sale tranaction is a > sign, click on that and it will open the tranasaction showing the fees taken. Personally, I use Sage accounts, I...
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    Polite way of refusing to give discount/drop price

    When I give a price of say £75.00 , and the customer says "What's your best price" I often reply "£125.00 !", then then normally accept the first price of £75.00 ;):D
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    EBay is Not the way to go

    Ebay policy is, if you 'make to sell' or 'buy to sell' you need a business account, you're being charged 12.8% plus 30p per transaction(depending on category)as a private seller, Personally, I think you should be charging £9.99 per set Have you tried selling on dedicated websites for this type...
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    Too Many Intrusive Adverts!

    Sorry can't visit the forum on my Galaxy tablet as the bottom advert on every page I visit is too much, will limit my visit to my desktop, bye.....
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    Can Food delivery services impact your business negatively?

    Pretty sure that the ones around here that deliver fast food takeaways are using their own cars, which a lot are Audi, Mercs and BMW, most I would say are leased, bet the lease arrgeements dosen't cover delivering take aways
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    Packing 100s/1000s weekend orders?

    Hire staff to work weekends, there is no such thing as weekends off anymore, since online selling is 24/7
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    Customers paying via email

    We either send a PayPal invoice for payment or we email a invoice with our bank details so they can do a bank transfer
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    How to get proof of posting for OBA items

    We use Click & Drop / PPI , we enter the weight of each parcel, they go into a mail sack, then sealed with a cable tie and label, complete the manifest and print off, walk to the sub PO, put the sack down by the side of the counter with the others already there, and hand over the manifest. It...
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    Misuse of discount codes

    You need to fix your website so that a discount code can only be used once, otherwise this will happen again
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    Who pays return shipping on international orders?

    If it's damaged beyond repair or can't be used, get a photo and just refund the money and not bother with having it returned, save on the return carriage cost, so you are just out of pocket for the item and original postage
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    Courier Companies...can I claim for damaged items?

    Or you could use the pallet to send your goods on.............
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    Free Postage Success Stories?

    On one of our sites we sell photo / picture mounts, we also sell shaped window mounts , so the window is in the shape of Hearts, Stars, Elephants etc, these are priced higher than the regular mounts. Our P&P rates are worked out on the basket value, so for the normal mounts, they are ok, but the...
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    What features of live chats do you consider the most useful for sales?

    If Live chat appears on a website within 5 seconds of landing on the site, then I leave >>>
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    Newely opened store completely failing

    This will confuse customers For more insight, you may also want to read Shopify’s Terms of Service
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    What Are The Best Practices To Reduce Cart Abandonment Rates On An Ecommerce Store?

    What are your Delivery Charges, are they high, are you trying to make money there, also can they check out as a guest rather than having to open an account to purchase I walk away from these two , also so if you have pop-ups
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