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Thanks Ozzy,
Your essentially correct in what your saying in how we do it. So far everything seems good here , many people are going through the same situations as us and Im sure Ill learn loads.
Its hard , just a bit frustrating. You get a good staff member then they just stop coming back after a few weeks, Ill look into out sourcing. Appreciate the help
It is a bit spooky when someone calls you whilst your on the site, EE are great at that I generally wait until the following day or so before calling. Its hard to get people on board but once they are its all automated so, really nice once their on
Seo and google ads really didnt work that well, Ill be calling you tomorrow when I see your details on the system :cool:, Ive tried email campaigns,not great. So far telesales has been the most effective for us
The average lifespan of a canvasser is about 21 days, I think the main issue I have is I live in a university town, so the uni students come and go and the locals are not interested in working doing telesales. Its got a bad reputation like door knocking
Im in a similar boat except I have a product and no/a tiny call centre 5 lines 1 staff members now. They come in for interviews do a few shifts don't come back
I don't like the idea of other people running the calls and I'm just a small start-up so money isn't over abundant. I've had a few people start but only seem to last about a month or so
Hi Guys,
I am new here and currently in the process of trying to build a call center, in Portsmouth, to promote our web-based business. Any good suggestions would be appreciated.
I'll look forward to chatting to you all in the future.