Recent content by Donshon

  1. Donshon

    Pre-Authorisation Process for Hiring Companies

    Thanks for the reply thelegalshop. I've talked to the bank and card payments provider people. They have both advised that we should take a deposit against the hired goods, then refund once the goods have been returned safely. They also told me that it's only Car Hire and Hotels that can use...
  2. Donshon

    Taking Orders on the Phone

    Thanks for all of your replies people. Much appreciated, this really helped! :)
  3. Donshon

    Taking credit card details as a security bond

    Hi, thank you for all your replies and help so far. I've talked to the band and card payments provider people. They have both advised that we should take a deposit against the hired goods, then refund once the goods have been returned safely. They also told me that it's only Car Hire, and...
  4. Donshon

    Pre-Authorisation Process for Hiring Companies

    Hi, I wanted to know if any kind of hire company can set up Pre-Authorisation Credit/Debit card payments to use instead of a deposit. I've heard that only Car Hire companies or Hotels can do this, but I would like to know for certain if this is the case. Any help with this would be greatly...
  5. Donshon

    Taking credit card details as a security bond

    Hello, I would like to know if it's okay legally to take a customers credit/debit card details along with the security number (on the back of the card) as a security bond against a hired item? For example: A customer hires an electric generator for a week. The customer's credit/debit card...
  6. Donshon

    Taking Orders on the Phone

    Hi, I wanted to know if it's legal to ask customers for their card details over the phone to process orders? I've heard conflicting things about this. One from another business owner who has told me it's fine to do so and they've been doing it that way for years. Another from a design company...
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