Recent content by Darren118

  1. Darren118

    Is this a stupid idea?

    Our pricing is not the cheapest. Our average order value is over £130. Most of the customer say they cant afford it. I played with pricing low end, very high end and kinda in the middle. We are in the middle. So based on the calls we get this is the main reason.
  2. Darren118

    Is this a stupid idea?

    Maybe... Im not sure that would be the case. Considering this script is not long at all.
  3. Darren118

    Is this a stupid idea?

    Exactly. The services ive taken have been an order type service and customer service... type service. Prospects who call, need to speak to someone who is very confident and has the answers in a convincing way just to give the prospect a slight nudge. These call centres don't understand...
  4. Darren118

    Is this a stupid idea?

    I don't pay on conversions I do pay per minute, but it needs to be at 30%. This is like chicken in the egg. I can spend more to bring in more prospects calling in. But not until I have a call centre, kinda of a sales company who the agents manages many campaigns at once. So right now, we are...
  5. Darren118

    Is this a stupid idea?

    Right now, its pretty low due to a couple of us taking the calls. So around 20 to 30 a day. But I have hit as high as 90 calls in aday. I think with drive around 140 to 180 calls once things are doing well. Currently we are getting 29% conversions right now. The call centres we hired only got...
  6. Darren118

    Is this a stupid idea?

    In the short answer yes. The marketing has done all the the heavily lifting. A call centre needs to sell it.
  7. Darren118

    Is this a stupid idea?

    Hi @ethical PR, i'm not sure where you read i'm cold calling. It says inbound sales calls. So customers are calling us. Its effective because it sells... it selling. So I need to find a way to expand and use a outsourcing team.
  8. Darren118

    Is this a stupid idea?

    Yeah 40++++ This is quite a unique set up I have. To be honest 4 call centres here have failed so far. Does your call centre you know have experience with selling vitamin supplements?
  9. Darren118

    Is this a stupid idea?

    Hi people, Ive been struggling to find a call centre here who fits what I require. Purely 100% consumer sales inbound. I know of an American based call centre who I worked with before did a great job. But the target market was for Americans. In this case its the older Brits . I would like to...
  10. Darren118

    Do you know or have a call centre?

    Hi all, Before you start offering your services please... please read this. I have been through 4 different call centres who have failed to deliver on their promise. I am looking for an inbound type telesales agents. This is 100% inbound consumer sales.Selling vitamin products with orders...
  11. Darren118

    Sales Call Centre Needed ASAP

    Hi there, We are a health supplement business. We need a call centre to handle inbound b2c "sales". Possibly if you can handle upto 130 calls a day. 7 days a week. Preferably 24/7 working hours. When we ran a some tests, we found prospects calling in starting from 4am to around 11pm (not quite...
  12. Darren118

    Quick question...?

    Hi UKBF-ers Would anyone be interested in making some extra cash using their home address for small mail forwarding? I live over seas currently and wish to start a health vitamins biz. However, using a virtual office from many services would not help. It needs to be classed as a home base...
  13. Darren118

    Virtual Number

    Maybe you someone can help me here. I'll be running a lot of marketing adverts with local and 0800 numbers (but mainly local numbers 01,02) inbound with a call centre. The call centre has their own number, however I would like some type of call forwarding where it's cheap to add additional...
  14. Darren118

    Your top Accounting tool /software in 2018?

    The only software I've seen so far that can do that is liveplan (meaning graphs and graphics) I tried a trial run.
  15. Darren118

    Your top Accounting tool /software in 2018?

    Hi Ukbiz forumerz, I just launched my small biz as of last weekend and received some sales, however my campaign should be completely done by Friday (so then I can jump into the numbers). So based on my quick numbers without a spreadsheet so far I think I'm slightly in the hole, but not that...
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