Recent content by credit control service

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    Recommend a UK hosting company

    Hi Our website is currently hosted in Poland on home.pl. They're cheap and reliable but we're considering moving to the UK. One reason being that Bing won't list under a uk only search (no way of informing Bing that we aim at the UK market). Of course most of our traffic is through Google...
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    Rubber Cheques

    Sorry websnail - pm'd you by mistake instead of AVC. 2 month late payment and a bounced cheque is usually a bad sign. The business may be in trouble and may have a number of creditors chasing them... and those that chase correctly are more likely to get paid. Debt Recovery if done correctly...
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    Rubber Cheques

    :) I did Nicola, yes.... and I agree with Steve, you're better off using a professional debt recovery firm to get a letter out and make calls on your behalf. You need to show this debtor that you're very serious about collecting your money and using a 3rd party is a good way of doing this.
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    Debt collection

    Hi Mike PM sent. Please call me if you'd like to discuss. We provide a professional service and give you feedback and advice throughout the process. We collect on 80% of cases without the need for legal action. Importantly we only advise the use of legal resource where absolutely...
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    Rubber Cheques

    Hi Nicola We can chase up the debt on your behalf. No-win no-fee and nothing to pay. We make our revenue by charging your debtor the late payment fee and interest. Find us on the web or PM me if you're interested. Alternatively you could begin a legal claim process straight away using...
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    Debt Collection Company

    Hi Apex The collection company has the right to charge interest and late payment charge under the late payment act. See useful tools on our website or google search it for more details. You are disputing your debt, so you should send copies of any emails/letters you sent to the SEO company to...
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    Required Payment Terms on an Invoice

    Hi The Late Payment Act states : "where no contract exists or where no payment terms are agreed". payment is due "30 days from the supply of the goods or the delivery of the service, or the date of the invoice - whichever is the later". See 'useful tools' on our website for more info. Send a...
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    Client can't pay?!

    Send them a final demand letter giving them 2 weeks to make payment in full. If they still don't pay then refer the debt to a debt recovery agency like TAK who should be able to collect the full invoice value for you (they will charge your debtor a late payment fee and interest charge). We'll...
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    Factoring

    We've picked up several customers who have had real problems with their factoring company (usually it's been one of the big banks). The normal problem is that invoices aren't chased, and when they are chased they are done so in a way which sours customer relationships (e.g. sending out a...
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    overdue customer account

    Send them an invoice for the new order and take payment up front but then insist on payment of all outstanding invoices before supplying goods. If they can't afford to pay this an all outstanding then you could propose a payment plan. If you need any help on that give us a call or look at the...
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    Hi - please call me on 02071005978 - currently on blueface - interested in package which...

    Hi - please call me on 02071005978 - currently on blueface - interested in package which includes all uk landline calls. We're using Grandstream phones. We'll also need to port numbers from blueface. Jeremy
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    I want to switch to VOIP - who are others using?

    We've been using blueface for a couple of years and they've been very reliable. They have a service where you pay a monthly fee for up to 5 lines and all UK/Ireland calls are included. I think it's approx 40 euro per month. They do provide a good service and I would recommend them. You also...
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    Online mail fulfilment systems

    We've been using two different online systems for sending hard-copy mailshots or letters direct from the PC. TNT Post is excellent for one-off letters as it installs itself as a print driver. You just print your letter normally and rather than coming out of your printer it get's printed and...
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    Company Claiming Cash Flow Problems

    There are debt collection companies out there that will collect your debt on your behalf - some (like TAK) can do this without charge to you - we retain the late payment fee and interest paid by your client and you get the full invoice amount. TAK have 2 objectives : 1) collect your cash 2)...
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    Invoicing and payment timescale

    Hi Matthew You're better off involving a 3rd party in situations like this. It helps to protect your relationship with your client (do you want to be arguing over a debt one day and discussing new work the next), and it shows them you're serious about getting your money back. There are...
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