Recent content by Clarel2303

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    Looking for legal advice

    I decided not to move forward with seeking legal assistance regarding the misrepresentation. During the complaint and subsequent Ombudsman escalation, I ended up in hospital due to concerns with my heart, which was put down to the stress I was experiencing. I made the decision to put my health...
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    Looking for legal advice

    They certainly do know what they are doing. The BBC have investigated the pushing of these contracts, seems like there are 100's of small businesses in the same position as me.
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    Looking for legal advice

    Unfortunately, the misrepresentation was verbal so I have no actual proof. I did submit a formal complaint and escalated this to the Ombudsman. As predicted, they found in providers favour because "you signed the contract".
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    Looking for legal advice

    Thanks cjd. I certainly feel regretful for ever getting involved with them, that's for sure. Thank you for the contact number, I will make the call as soon as I know more about my options to resolve this mess.
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    Looking for legal advice

    It is what I believe is called a "dual contract". It was presented to me by the telecoms provider but the finance lease is a different company. The contract is a total of 13 pages long, with 5 pages relating to the finance lease agreement. On checking again, the 84 months is only mentioned on...
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    Looking for legal advice

    Thanks fisicx. So they don't actually have to state that there will be a cost involved?
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    Looking for legal advice

    Yes, that's true.
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    Looking for legal advice

    Thanks eteb3. I am confused by this part because my business is a microenterprise but the minimum term on the contract states 84 months. I wonder whether the 84 months term relates only to the finance lease though rather than the services or both combined?
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    Looking for legal advice

    Thanks again for taking a look at this for me. Here's the clause you mention: 20.1.2 ensure that the Equipment is not, without prior approval from the Supplier moved at any time from the address at which it was originally installed, or altered, adjusted or interfered with in any way except by...
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    Looking for legal advice

    Yes, that would be much appreciated. Thanks
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    Looking for legal advice

    To be sure I share the correct part, do you mean all clauses that refer to the premises?
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    Looking for legal advice

    Hi Pentel, We are 2 years in to a 7 year contract. It is basic equipment, likely to cost around £1000 to buy outright, but lets just say I wasn't advised of everything at the point of sale...that's a whole different matter that I have already attempted to resolve.
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    Looking for legal advice

    I haven't managed to get as far as a quote yet.
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    Looking for legal advice

    Hi Newchodge, I thought the same but 2 of the several I have contacted said that telecoms is more specialised. Yes, I am 2 years in to a 7 years contract.
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    Looking for legal advice

    Hi eteb3, The premises are specified as part of the "customer information" alongside my contact details. It's all very overwhelming. I was hoping to have a solicitor to look over the contract and advise me of what options I have, if any.