Recent content by cazza

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    Royal Mail OBA

    Thanks, that's good news for us. I have spoken to Royal Mail concerning opening an account but they weren't very helpful, just wanted us to sign up without answering a lot of my concerns.
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    Royal Mail OBA

    Thank you, does the OBA have the sizing guidelines and price increases the same as over the counter prices? Eg small parcel, Medium and large.
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    Royal Mail OBA

    Hi, Can anyone help me concerning Royal Mail's OBA - What are the sizing options for parcels? Currently we just use the post office, but are looking into the Online Business Account, as we are VAT registered, what service is best used for recorded delivery for parcels up to 600mm and under...
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    What realistic Budget is required for new website

    Thanks guys, that really helps me narrow things down a bit. Vivente, thank you for your input your asking all the right questions :) and getting the answers i need. I'm leaning towards Opencart, had a play with the admin and to be honest althought different to what we have now, it's not...
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    What realistic Budget is required for new website

    Hi Thank you all for your input, i do see our new website as being an investment and not a cost and this is why it has taken me so long to choose simply what platform to go with, as swapping and changing is really out of my comfort zone. Going down the pub with someone who just happens to be a...
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    What realistic Budget is required for new website

    What realistic budget do I need to migrate from a cre loaded website with 7000 products to either Opencart or Magento. Site design is required as well. We have no coding skills at all so would appreciate a guide to what it would cost to have ongoing support for either of these platforms after...
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    not replying to emails - lack of manners?

    This winds me up to, however having once relplied to an e-mail requesting some advice, the reply has stuck with me, " Thanks for taking the time to reply, so & so (competitors) haven't bothered to reply, so won't get my custom!
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    What impact does a long holiday (closing site) have?

    Normally we take 1 weeks holiday a year, closing our B & M shop and leaving our website running but with a notice stating that no orders will be dispatched till our return, this has never impacted on our sales or customers. We have just returned from 2 weeks in Australia and this time we felt...
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    Offering customers option to pay direct to bank account

    We have offered Bank transfer for years and have customers who regularly pay this way, we have also received cash in the post (coins taped to a letter!), there are obviously customers out there who for whatever reason prefer to pay the way they want and not the way that is dictated to them...
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    Royal Mail Price Rises

    Hi can't post links yet but the new prices are on Royal Mails website now. royalmail dot /prices-2014 hope this helps
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    Issue getting a courier

    Mainland UK to Mainland UK ranges between £7.99 and £12.99 + VAT depending which courier you select, there is cut off times, usually midday, which can be a pain, but depending on what time your driver is collecting we can book out and he will still take them even tho they have gone onto the next...
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    Issue getting a courier

    Try interparcel, depends on the size of the parcel you send and where, a selection of courier companies prices and delivery time scale comes up and you select which you want, we pay £7.99 + vat for a next day service.
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    Paypal chip and pin machine

    Are you using the chip and pin machine as this is not happening with our account, the only time paypal has put the money in reserve is when we did not have the machine and the customer did not use his pin number. We have not had any transactions held in reserve since for for customer present...
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    Like the old forum, but worse

    I totally agree with the points made about showing the amounts of posts, it is important for newbies like myself (I've only posted 9 times) to be able to see who are the credible members here to gain advice from, like a lot of things on google, you have to spend a lot of time sorting the wheat...
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    Paypal chip and pin machine

    My husband looked at the Izettle and was put off by the visa complication, that's why he opted for the Paypal, think i will show him this thread and the recommendations as we are quite worried as some of our products are quite expensive and not to be covered is really daunting.
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