Recent content by CamG

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    E-Tender Scam

    BIP have and will continue to listen to customer feedback. To date we have contacted each of you on this forum and have actively sought to provide you with a resolution. We have taken on board your feedback that you felt that our subscription terms were not as clear as you would have liked them...
  2. C

    E-Tender Scam

    Trading standards have reviewed our service and the sign up journey and are completly happy that we clearly display the terms and conditions
  3. C

    E-Tender Scam

    BIP agreed an opt out fee for James Symmonds which has been settled and his account has now been cancelled
  4. C

    E-Tender Scam

    Please be assured that there is no denial of any cancellation request, all written/ email cancellations are acknowledged and followed up with a call to the customer. However cancellation may not be immediate depending on which point of the subscription cycle the customer is looking to terminate...
  5. C

    E-Tender Scam

    BiP assign an account manager to work with all our trial customers to review their needs and will put in place individual arrangements such as a no obligation trial if requested. I regret that you did not wish to continue with the Tracker service and can confirm that following receipt of your...
  6. C

    E-Tender Scam

    BiP assign an account manager to work with all our trial customers to review their needs and will put in place individual arrangements such as a no obligation trial if requested. I regret that you did not wish to continue with the Tracker service and can confirm that following receipt of your...
  7. C

    E-Tender Scam

    Please note that the 25% is not applicable as your written cancellation was received out with the 30 day period. Please can I ask you to again contact your account manager to discuss and resolve this matter.
  8. C

    E-Tender Scam

    The answer is that it was a post on a different forum and is still there albeit the erroneous comment re the company has been edited. I am disappointed that you have again chosen this forum to communicate rather than return any of our calls or emails regarding your usage of our service and I...
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    E-Tender Scam

    If you contact me direct I would be delighted to look into your subscription details as I have done for all the others on this forum and you will see that we have worked to resolve the concerns that have been raised. Our commitment is to deliver the best possible client experience and we...
  10. C

    Supply 2 Gov

    Thank you for taking the time to write a review about our service and I am sorry to hear that you were disappointed with us and specifically that you were not happy with the contract search service. The event to which the email correspondence refers, is focussed on how to respond to a...
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    E-Tender Scam

    Customers', who are genuinely interested in working within the public sector, benefit from our superior contract information service, Tracker. During the free trial, customers have access to 3 months worth of contract data (typically around 15,000 contract opportunities) which in UK subscription...
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