Recent content by AndrewFH

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    Setting a monthly budget for product purchases

    I own an independent shop and I want to try and control/reduce the amount of money currently being spent on goods for resale as (looking at the fixed costs) it's probably the easiest way to control expenses. I'm setting a budget of 65% of our monthly turnover. I'm planning on using a Google...
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    VAT query on products purchased from EU company

    Yes we are. Thanks for clarifying it.
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    VAT query on products purchased from EU company

    We have just purchased some stock from a company based in Germany. I understand that in my accounts software, the invoice has reverse VAT applied to it. However, I'm unsure how to put them into our epos system. Do we add 20% VAT or use the EC 0% code when setting up the pricing? TIA Andrew
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    Anyone got the 10k business Rates relief grant yet?

    I suspect that the backlog of applications will not be processed until the government eases or cancels the lockdown and we'll all be told we can now trade as normal and don't, therefore, need the grant.
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    Anyone got the 10k business Rates relief grant yet?

    How would they decide who the urgently urgent are? Some people (who may be classed as conspiracy theorists) might put forward an idea that if you own a local business and are friends with a local councillor, that may help push your application to the top of the pile.
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    Anyone got the 10k business Rates relief grant yet?

    It seems to be descending into farce for us. Applied on 30th March but not heard anything. Saw on a local forum that people who applied after us had received it. Finally spoke to someone on the 20th who said that a bunch of early applications have been 'missed' and that they would chase up our...
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    How do I find a good website designer?

    This advice should be a pinned post.
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    Courier delivery time issue

    Hi there We have asked both the manufacturer and courier to do this as they have all of our contact details but the first time it was tried, it never happened. Apparently the couriers system is not set up to send notifications.
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    Courier delivery time issue

    Many thanks for your replies and thoughts and apologies for not responding sooner. One of the deliveries we had contained a damaged item. When we reported it to the manufacturer, the same courier driver returned later the same day to collect it!
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    Courier delivery time issue

    Hi there The delivery is not on a set day. We have offered to be there early if they tell us what day it is arriving on but they seem to be the only courier that doesn't send out notifications.
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    Courier delivery time issue

    Hi there We have offered to be there earlier if they will give us notification of the day the delivery will be made. At present we get no notification from this particular courier, from others we get a 1 hour time slot. They did say they would send us a notification but on the first trial of...
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    Courier delivery time issue

    Hi there. We run a small independent shop and we are having a problem with deliveries from a courier. We have a loyalty scheme with a manufacturer and the delivery is reimbursement of products we have given away as part of the scheme. We have a delivery about every fortnight and the delivery...
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    Best POS system in 2019 with integrated website

    Hi there We are an independent retailer and we have been using Easify (I have no affiliations to them other than as a user of 4+ years) as our shop based epos system. We have had very few issues with it. Their support is very good when you need it. You can also integrate e-commerce into it...
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    MTD and reporting daily sales

    Hi there I'm trying to get a definitive answer about a couple of things regarding MTD and recording sales. 1. Do we have to record sales on a daily basis under MTD. Currently I enter our sales weekly. 2. We sell some products that are VAT free. Do we have to record these sales separately? At...
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    Google My Business Post Displays Incorrect Price

    I created a few posts on Google My Business for some products. I entered the price range of £1.99 to £6.99 but when the post goes live, the price is displayed as £1.00 to £6.00. When I edit the post, the price is displayed as originally created. Anyone else had this issue and solved it? TIA.