Recent content by amandaj58

  1. amandaj58

    Business solicitor needed

    Thanks I'll give him a shout
  2. amandaj58

    Mediator needed

    Can anybody recommend a good mediator. I posted a thread earlier for a business solicitor as well.
  3. amandaj58

    Business solicitor needed

    As my post above. Could anybody recommend a good mediator?
  4. amandaj58

    Business solicitor needed

    We're looking for a solicitor for our joinery manufacturing business. We need terms and conditions writing, how and when to give them to the customers. We want somebody who we can call on when issues arise to tell us how to deal with them. Customers are NOT always right. They abuse our products...
  5. amandaj58

    Legal advice needed asap

    Sorry to put this onto your reply I don’t know how to add to my post. I wrote to the customer to try and reason with him but he won’t. He said if we defend our solicitors need to fill in the form together is this true? We need to get the form in by the 30th and his solicitor finishes tomorrow...
  6. amandaj58

    Legal advice needed asap

    Thanks for replying. I sent something via Moneyclaim saying we wanted to defend the claim then we got the Notice of Proposed Allocation to the Fast Track through. I've got until 30th December to complete the questionnaire. I don't think I specified that I just wanted to defend part of the claim...
  7. amandaj58

    Legal advice needed asap

    This is a long one I hope somebody can advise. We received a Money Claim from a customer, and I need advice on how to complete the N181 Directions Questionnaire. He sent us an email with his bits filled in and comments but we haven't replied yet because we don't know how to and time's running...
  8. amandaj58

    Customer demanding refund bespoke item

    Thanks everyone for all your advice/comments. The customer decided to go ahead with the order in the end and she’s thrilled with her new door.
  9. amandaj58

    Customer demanding refund bespoke item

    Thanks for your comment but is this not cashflow???
  10. amandaj58

    Customer demanding refund bespoke item

    Thanks so much for your reply it really helps.
  11. amandaj58

    Customer demanding refund bespoke item

    Hi, We recently took an order from a customer for a bespoke front door. Normally, we take a 40% deposit and then the remaining balance a couple of weeks prior to dispatch. However, the customer insisted on paying in full upfront. They have now changed their minds and want a refund. Although we...
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