Recent content by Abbyboo92

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    Breaking point - takeaway?

    I have read through these suggestions I am already doing all of them I prepare orders myself I don’t have a delivery charge so people order through me... I save one what JustEat would charge me & eventually when more people start ordering through me I can leave JustEat them be able to add a...
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    Breaking point - takeaway?

    Sorry it’s 6.5 miles each way Open Wednesday - Saturday Busiest day is Saturday and Sunday But it’s a good idea maybe being open a limited time
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    Breaking point - takeaway?

    I know pizza takeaways get a lot more profit from their food but this is desserts, and honestly I don’t think I could charge any more than £6 / £6.50 maximum for a waffle. Cans of drink are £1.50 which is already ridiculous. Oh and to the person above ridiculing me for buying frozen...
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    Breaking point - takeaway?

    Thank you for all the valuable advice unfortunately I am already doing most of these things, minimum spend, creating a big share item for a couple, the reason I offer free delivery is to get the customer to order direct through me otherwise I’d have to pay JustEat fees With regards to me...
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    Breaking point - takeaway?

    There’s no Deliveroo, Uber eats in my area. It’s delivwry only as I work from home. I have had 2 people pick up before but I wouldn’t want this as an everyday thing as a bit unsure what to do if they turned up early?! the sales are good, they could be increased but it’s a bad time of year. I’m...
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    Breaking point - takeaway?

    I’m sorry, but I think this is rude and unnecessary. I didn’t tell anybody to shut up, I took your advice into account.
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    Breaking point - takeaway?

    6.5 miles is the delivery radius, one of the drivers does it in 32 mins one does it in 24... they are sitting idol most of the time (they do other stuff like cleaning, making boxes up) in spare time but not worth the £10 an hour wage. The majority of the orders come between 6 and 7pm
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    Breaking point - takeaway?

    Hi everyone As some of you know around 6 weeks ago I opened a takeaway from home selling mostly desserts I’m now at breaking point I know most businesses make a loss in the first 3 years but I need to be able to eat and take care of my child I’m brining in around £900 a week but most of that...
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    How to deal with crazy customers

    I offered to send a replacement out, and she responded very badly to this, this is when I offered a refund. Hopefully she doesn’t leave a bad review. If she does I will be able to respond saying “I am really sorry you have experienced this. We investigated this matter and found it was an...
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    How to deal with crazy customers

    Of course I will never sell to this women again after the threats I got. But what about if they threaten to write a bad review/ social media? My first complaint ended up being one of my best customers
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    How to deal with crazy customers

    Hi, as some of you may know I own a takeaway. In the 6 weeks I’ve been open, I’ve had 3 complaints. 2 were justified, it was a very busy period, I was under stocked and rushed the orders. This was quickly dealt with, refunds sent, also sent them freebies. The first complainer was very unhappy...
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    What would you pay? Wage

    That’s a great idea for the future, but right now I couldn’t afford it. At least 10% orders in walking distance
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    What would you pay? Wage

    As said above, the £1 per delivery is any delivery. That could be walking distance (neighbours) 1 minute drive. So it averages itself out
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    What would you pay? Wage

    The shifts aren’t short they are doing 6.5 hours per night! But I agree wages have changed any young person having the option for this or min wage (18-21) would definitely choose this
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    What would you pay? Wage

    From the moment they start till they finish. However they may go 10-15 mins over as we take orders till closing time. This is rare though, and sometimes I’ll let them leave 15 mins early