Hi,
I disagree with most comments on this thread apart from Blown aways.
Uk2 are going through an augmentation at present, they are investing in more staff and re-training existing staff.
Technical wise they have the most solid network in the industry which is what serious mission critical websites need, they are purchasing more servers and switches and are investing heavily in other new technology.
This i see as a positive sign from a company that is trying to shrug of its bad press from many years ago.
All hosting companies have problems, it's the nature of the game, but the public who spend £10 a month + a free trial on a shared package love to attack them.
Carl's service at CSN is good i hear but he is not dealing with 100's of new customers a day signing up, if he did then maybe his great service would have the odd glitch.
When you expand at the rate that Uk2 are then you have to rely on other staff performing certain duties, this will invariably lead to a small number of problems, Uk2 customer complaints is small in comparison to their customer base, but they still recognise that some customers are still complaining and are doing something about it.
