Software + Services = Swan Song

I’ve just read a post by The Other James Brown entitled “S+S - Lifeline of SaaS?“. As you may well imagine, I’m not a happy bunny with the implications in the title. Nevermind the content.

I first heard the phrase “Software plus services” from someone at Microsoft when they were asked about their Software-as-a-service strategy. My first thoughts then were that it was just a cop out, now I’m even more sure.

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