Recent content by zefeena

  1. zefeena

    Customer Repeat Refund Abuse - Distance Selling Regulation

    The customer (retail not b2b - they get virtually no rights!!) can be liable for return shipping fees if you put it in the T&C, but the outward shipping is borne by the seller if they return ALL the items in the order. If they keep anything in the order (including a free gift), you do not have...
  2. zefeena

    Ready made Businesses

    I think maybe you are asking the wrong people. I suppose everyone here is ‘in’ business and therefore had one good idea! I too, am an ideas person and have thought up dozens of unique business, I even set up and gave one to a friend, one not dissimilar to my own, very successful, business. His...
  3. zefeena

    Customer Repeat Refund Abuse - Distance Selling Regulation

    I’ve had this done to me. Firstly you need to ‘find’ their company. Then you tell them this is a Business to Businness transaction and all distance selling rules etc go out the window! Unfortunately, it might just be a hater. The laws protect consumers not businesses , so tell him/her no furthe...
  4. zefeena

    Trademark Issue?

    Firstly check ‘what’ has been trademarked. The trademark is in category. Does your company actually Conflict with theirs? For instance if Jones has trademarked under the shoe category, there may still be smith and Jones (decorators) or Jones Eyewear trademarks. All similar names but each would...
  5. zefeena

    Staff reluctant to drive to internal meeting 1.5 miles away because of no business insurance on car!

    My understanding of this is it would still be commuting -going to work. When they go to a meeting this is work not business. Going to the post office to take company mail is business use. Carrying goods or people for business is business use. If anyone was carrying the white boards and...
  6. zefeena

    Taking Etsy to small claims court - Advice needed

    As per fisicx comment, have you still got your old bank account? There can be some delay when changing details, so it may have been deposited there. I do not know how complex it is to take a foreign company to court, but quite honestly I think it’s a waste of time. Even if you win, the likely...
  7. zefeena

    Is there a time period after which you can assume delivery?

    OK! That only works if its really gone missing, it does not apply if they are scamming you!
  8. zefeena

    Is there a time period after which you can assume delivery?

    You have one proof of postage and the customer has two payments - which requires TWO proofs - check Paypal conditions and you will see how easy it is for scammers to use paypal to their advantage.
  9. zefeena

    Is there a time period after which you can assume delivery?

    Yes exactly! if you combine you get one proof of posting, but try convincing paypal you sent them together if the customer made TWO payments!
  10. zefeena

    Is there a time period after which you can assume delivery?

    Tell the customer that it is showing as delivered by Royal Mail, and therefore, if they have a problem, they need to contact Royal Mail, and also that they will need to report it to the police as stolen! Chances are they won't bother! There are a lot of scammers out there. A firm favourite is...
  11. zefeena

    Germany EPR Compliance (packaging)

    The enforcement is probably like ever other official rubbish. they know only what you tell them, and the only people who will be penalised are those trying, but failing to navigate the ridiculous rules correctly. I won't be bothering. It simply not worth my time. Life is too short for...
  12. zefeena

    Germany EPR Compliance (packaging)

    Well I've just read the info https://www.verpackungsregister.org/fileadmin/files/Themenpapiere/Subject-specific-paper_Information-for-retail-companies.pdf and how threatening is that! I had ever even heard of it until today. Interesting, how I can be fined thousands for my couple of plastic...
  13. zefeena

    Germany EPR Compliance (packaging)

    Ah, okay. I wonder who's going round Germany collecting used packaging and making sure we all got it right! lol
  14. zefeena

    Germany EPR Compliance (packaging)

    Does it seem then that is all you complete? I presume if I send 10 packages my 'plastic bags' won't equate to more than 1kg, so it calculated to about £8. I pay the £8, then what?? do you get a licence number and put it somewhere? It does look like some more unnecessary hassle and paperwork...
  15. zefeena

    Germany EPR Compliance (packaging)

    I've just come across this, clicked on the Lizenzero, and it appears even if I send 1 package a year I will be paying a minimum of £39 euros? It also had dates for 2019, 2020, 2021, so has this been in operation for a few years? If I am correct that the minimum charge is £39 euros (presuming...
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