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Is this sorted now? I’m an energy consultant and the situation you describe isn’t uncommon. You should really have a sub meter for the other units and charge them for the electricity they’re using.
The liability for the supply is the address where the meter resides. The landlord should have...
Could mean a few things;
1) They were previously on a long term deal struck before the energy crisis and then contracted again in 2024 in a higher market - this is not something they’ve done wrong the market has just changed.
2) They could have signed a new agreement with a rogue broker or...