Recent content by ukdropshipper

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    Outsourcing/Canceling Phone Lines - Anyone Have Any Experience?

    Thank you for taking the time to reply. Your post has given me food for thought, i appreciate you walking through the different options. Do you have any experience in hiring VA's? If so, any recommendations on a reliable source?
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    Outsourcing/Canceling Phone Lines - Anyone Have Any Experience?

    Update: after looking at it further, I'd probably be making a loss on the sales made via the phone if I were to employ a call handling service (unfortunately there are a number of calls that are time wasting/have little intention of purchasing). I'm going to retain a phone line with voicemail...
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    Outsourcing/Canceling Phone Lines - Anyone Have Any Experience?

    I run an ecommerce company. At the moment we have phone lines that are open from 8am-4pm. I am now living in Asia and so that means a cut off time of 11pm. Ultimately the phone lines are the only thing tying me to the business in any fixed capacity and I am currently trying to work on the...
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    yeah that's correct. can anyone help point me in the direction of how to come to a realistic valuation for the business? This would be on the basis of me approaching my supplier who has expressed interest in the past. As I say, they already have all the framework in place to take on the...
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    oh sorry, the main asset would be the website
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    ok thanks. no payout upon retirement.
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    correct
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    stock supplied by third parties - home and garden sector
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    great, thank you very much for your reply. it will certainly save me time and money as i had considered contacting a broker (i had also looked at online brokers who charge a monthly fee). it also helps to cut down my options and simplifies things. i think i'll weigh up making a serious...
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    I've spoken to my accounts person and I've got the figures completely wrong: Turnover: approx £320,000 Profit after salaries: £26,000 Salaries: ~£78,000 (2 people) - I think this could be replaced by two people doing customer services on ~£25,000 a year which leaves around £50,000 for profit.
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    Do I have any chance of selling my online ecommerce business or should I get employees and try to step back?

    To cut to the chase, I have a dropshipping business based in the UK (UK fulfillment and customers) that I've been running for about 10 years. Turnover: approx £320,000 Profit after salaries: £1500 Salaries: ~£78,000 (2 people) All the fulfillment of orders is carried out by others. Customer...
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    Phone Answering Service/Virtual Receptionist That Actions/Deals With Calls Rather Than Just Taking A Message?

    I think such a service must exist as when you ring large multi national companies, you often get put through to third party call centres who are authorised to take payments etc.
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    Phone Answering Service/Virtual Receptionist That Actions/Deals With Calls Rather Than Just Taking A Message?

    Thank you. I will bear this in mind
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    Phone Answering Service/Virtual Receptionist That Actions/Deals With Calls Rather Than Just Taking A Message?

    It says this on their site but I will follow up with them: "Customer Management RED helps you offer a first-class Customer Service experience to all your clients and potential clients. Your PA can schedule appointments in your diary, update your CRM system with new customer information, send...
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    Phone Answering Service/Virtual Receptionist That Actions/Deals With Calls Rather Than Just Taking A Message?

    Thanks, this looks like the solution i need. I'll get in touch with them on Monday
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