Recent content by TimoWerner

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    Taking machine to Belgium for a Service and returning same day

    HI there Sorry if this has been answered here before. Our engineer (from Belgium) who comes to service our machine has decided that coming to the UK is causing him too much hassle due to customs clearance for his tools and spare parts etc that he brings with him from he drives to the UK. Being...
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    Cheapest postage boxes

    Check out RV Packaging run by a nice gentleman. Fast delivery as well within the UK.
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    Debt Help

    Thanks for getting back to me. Initially it was given to our supplier for the goods but since then it has been returned. We have returned 8k and require to pay the customer a further 5k. It's just the £5k on top we don't want to pay! We are solvent but we have a few clients who owe us money...
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    Debt Help

    Hi Lisa, Thanks for providing some reassurance. They are saying it's due to interest and admin fees. They have only sent me 1 letter though! It's a bit excessive but guess they are employing scare tactics. Our contract was only an invoice which I provided and verbal/e-mail agreement to...
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    Debt Help

    Thanks Paul, In hindsight it would have been good but we have been working this way for 10 years. We will get this amended on our Xero docs ASAP!! I think @Mark T Jones is correct because as far as I am concerned the amount owed is to be client only and no legal firms.
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    Debt Help

    Thanks Mark - I get the feeling the legal chap wants his commission and as far as I'm concerned I have nothing to do with them. There was no PO only an e-mail. We just provided an invoice which was paid in full by the customer but unfortunately we couldn't obtain the goods promised by our...
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    Debt Help

    I don't have one yet but have a call booked with one tomorrow. Just trying to settle the matter as business people as opposed to having to deal with a winding up petition !!
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    Debt Help

    They are saying interest and admin fees - it's a bit unnecessary and they've only sent me 1 letter!
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    Debt Help

    Hi All, I can see there are some very educated people on here and whilst we seek legal advice want to get an opinion on an issue we are having. 1) Customer paid us £20k for some goods 2) Supplier couldn't supply the goods to us which we were going to supply to customer 3) Supplier needed to...
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