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And Amazon lost them? Brilliant. Since dealing with my issues Im shocked at how often this happens. If you read the Amazon forums it's daily occurrence and I believe most people like you and me just write off the loss because we feel Amazon are untouchable.
Hello, I did manage to contact Eversheds and it wasn't a case that they could help with or even advise on. I cant seem to find anything else that helps with filing a claim from within the UK.
So my next step is this
1) Setup a virtual address in the US and file my small claim online over...
Thank you for sharing I appreciate the information. I did read the article you supplied and its very specific to UK or European sellers. I only have a seller account in the US so I cant tell from the article if that means I can or cannot cross continents. I will study in more detail and contact...
No. I created a shipment plan and did everything correct. Amazon said that what arrived was not what I specified on the shipping plan.
So the point is I spent 12 months being suspended because of incorrect goods that did turn up and Amazon never disputed that my shipment arrived. Then I was...
Hello, it's my UK address under the business details. I'm trading as "company name" ... sole trader not a limited company. No it was my first time sending anything to Amazon US (I have previously sold in the UK) and I used an established wholesaler in California. So when the goods first arrived...
Hi and thanks for the reply.
It’s an Amazon US account , although it was verified using my UK address. I purchased goods from a California based warehouse and had them to sent to an FBA centre via UPS. I have invoices and tracking confirmation. I also have screen shots of my Amazon shipping...
Hi everyone, my opening question.
Can anyone provide any insight or experience if its possible to file a small claims case against Amazon.com from the UK? It would be for $10,000 which is the general limit in the US however because I do not have a physical address in the US it would seem...