Recent content by superpav

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    Web developer recommendations (large data set)

    That sounds sensible! I have spent many days organising spreadsheets into grouped products.
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    Web developer recommendations (large data set)

    It could be, unfortunately I don't have much expertise on these things. We leave this in the hands of our current web developer (who are leaving soon). It seems we are using Nimbus Hosting (Argon Package).
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    Web developer recommendations (large data set)

    We have an old version of Magento (ver. 1.9.3.8) which I understand is no longer supported so will need updating. The website runs quite slowly which isn't good for business. We could potentially have 500,000 SKUs. We hold back from adding as many as we would like due to issues with the site...
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    Web developer recommendations (large data set)

    Yes, please move it. Thanks!
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    Web developer recommendations (large data set)

    Can anyone recommend a web developer who has expertise in dealing with large data sets (over 200,000 SKUS). Also what ecommerce platform would people suggest? We currently use Magento but our website needs updating. We have a half built website using Woo Commerce but have found this platform is...
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    Duties & taxes - who pays, supplier or customer?

    Thanks so much everyone.
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    Duties & taxes - who pays, supplier or customer?

    What incoterms do people generally use for international shipments? As I am paying the taxes and duty I use DAP. Is that the most common?
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    Duties & taxes - who pays, supplier or customer?

    If I were to pay the taxes and duties for shipments outside the UK, I would need to raise my prices to cover these costs.
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    Duties & taxes - who pays, supplier or customer?

    Yes, we are VAT registered.
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    Duties & taxes - who pays, supplier or customer?

    Thank you all for your responses. I guess I will continue to pass the charges on to the customer for now, rather than increase prices.
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    Duties & taxes - who pays, supplier or customer?

    Thank you for your responses. Am I right in thinking you can reclaim the VAT (but not duty) on international shipments?
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    Duties & taxes - who pays, supplier or customer?

    What is general practice for paying duties & taxes for shipments outside the UK? Should the supplier cover these charges or do you pass them on to the customer? I have been passing them on to the customer but I worry this will put them off ordering again in future. Thanks in advance for any...
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    UPS Printer

    I wonder if anyone can help, we use UPS to ship the majority of our products to customers and spend a lot of money with them. I recently asked our UPS rep if they can supply us with a UPS printer (instead of the UPS pouches we currently use) and he gave us a list of thermal printers we could...
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    Customs Duty

    Thanks David. I have just been speaking to UPS and I made the error of accepting all duties and taxes when arranging the shipment, so we are picking up the customs fees for the products entering Switzerland. I thought as we were the supplier this was standard practice but in future I will...
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    Customs Duty

    Hi, I wonder if someone can help me. We have sold some products to a customer in Switzerland. We shipped these by UPS and on they have charged us £34.43 for "CUSTOMS DUTY AND/OR VAT IMPOSED ON YOUR SHIPMENT". £21.37 of this is VAT, £13.06 is a Disbursement Fee. Can I claim back the VAT...
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