Recent content by Stuart_Walker

  1. Stuart_Walker

    How do you handle repeat "how do I do X?" questions from your team?

    Haha yes that's true.
  2. Stuart_Walker

    How do you handle repeat "how do I do X?" questions from your team?

    Make sure you have a good company wiki. An online one is best, if not then use a lever arch file. Get each member of the team to document some part of the process. Then when you get a question refer them to the wiki. Make a joke of it. "Where do we look???" type of thing. if it is in there...
  3. Stuart_Walker

    UK-based lettings and estate agency

    Hi Nikolemaliavsk I run a business providing Inventory and inspection services to letting agents. I'm also the Chair of the Association of Independent Inventory Clerks. Happy to help in any way I can.
  4. Stuart_Walker

    Drone advice

    Why do you make the assumption that I want to do this ad hoc? That's quite a leap from my original post. I run a professional, busy inspection company. I have already obtained my flyer ID and registered as a drone operator. I have checked out the 2026 regulations and spoken with a couple of...
  5. Stuart_Walker

    Drone advice

    Thanks Frank that is very helpful
  6. Stuart_Walker

    Living Person and Natural Sovereign Defence?

    I'd be incredibly surprised if a professional judge hugged a defendant!
  7. Stuart_Walker

    How do you balance competitive pricing with premium service positioning?

    StrategyDoctor is spot on in my experience. I'd say that you must factor in the emotional impact of deciding your pricing strategy. You will ALWAYS feel like you are missing out and doing the wrong thing (whatever you do) but you have to make your choice and stick to it. Have the courage of...
  8. Stuart_Walker

    Premises rent increases

    It feels like your last sentence is the key to your dilemma. From the landlord's POV they have probably waiting to see what the market is like at review and decided that it is a constrained supply. I've done a few of these over the years and have found it is always worth going back and stating...
  9. Stuart_Walker

    Drone advice

    We run an inspection company and need to add drone surveys to our line up. I don't have any knowledge at all about the best brand to buy etc. I need something that is going to give me excellent images/video and as I will have to train my guys to use them it needs to be pretty user friendly...
  10. Stuart_Walker

    Tech stack for booking customer appointments

    Thanks for the answers. I have actually 'solved' part of the problem by using Zoho Desk to manage the appointment and customer contact side. Not perfect but better than we had. Now will move on to automating other parts.
  11. Stuart_Walker

    Has anyone sponsored a YouTube channel / video?

    Just to say it is always having an initial chat with a few agencies if you can stand salespeople. I worked for an agency that would sell space in print and time on radio/TV. Typically if there were empty slots the stations would call them, then they would in turn call all their contacts and...
  12. Stuart_Walker

    Tech stack for booking customer appointments

    Hi All, I've been struggling with sorting out a tech stack to solve a process we use in the business so thought I'd ask the hive mind. We have companies that we contract to. Every six months they will send through a list of properties we need to inspect. The properties have tenants in them. At...
  13. Stuart_Walker

    Go to for email marketing?

    Upvote for Klaviyo here. I've used it for a couple of companies and found it very helpful. The builder is good and once you understand how it works then it all makes sense. If you are a micro business then it is free, if you need the paid for features then it doesn't cost the earth. only...
  14. Stuart_Walker

    Are you using Artificial Intelligence in your business yet?

    Totally. I started by using it in a 'dumb' fashion by putting in one sentence prompts and expecting exactly the response I wanted and was sadly disappointed. However, having watched a few videos and developed a comprehensive prompt template I get much more usable responses. I've also started...
  15. Stuart_Walker

    Buying a house to rent out

    And don't ignore the inventory> One of the biggest causes of regret we see from new landlords is when they don't bother getting a statement of condition before someone moves in and then not being able to claim on the deposit at the end of tenancy! We only cover Dorset but you can find a good...
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