Recent content by sharonj

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    Sole trader being threatened legal action

    Thank you both Lockie and PERCY67, these are both very helpful posts. I have advised my husband the details re flooring in your quote PERCY67 as we believe the problem was due to lack of damp proof membrane as when my husband went to B&Q to find out why the flooring could have pulled apart they...
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    Sole trader being threatened legal action

    Unfortunately we cannot afford a solicitor as my husband attended a free 30 minute consultation with a local solicitor but to be taken on as a client the hourly fees were £250. Being that my husband is only owed £350 and has only been trading as a sole trader for under a year and is trying to...
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    Sole trader being threatened legal action

    I can still listen to an opinion as everyone is entitled to one of those, whether I chose to agree is entirely a different matter. Thanks for your input Duncan Bannatyne
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    Sole trader being threatened legal action

    I have just re read my post and realised that I have missed out a very important word, we have today contacted the customer and stated that we WILL NOT be held responsible for the screed and levelling of the floor and we have not in any way admitted any liability as we believe we are not at...
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    Sole trader being threatened legal action

    Thank you, I agree that the customer has tried to do it on the cheap and now are trying to blame my husband for work that he was never responsible for. I also agree that B&Q's inspectors report should never have stated that it is the installers responsibility to check the sub floor, this, I...
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    Sole trader being threatened legal action

    Yes it really does!!
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    Sole trader being threatened legal action

    Thanks very much for your advice. I have spoken to my husband and I think we will suggest to the customer that if they require the flooring to be levelled then they need to decide based on the quotes received from flooring specialists if the entire floor needs to be levelled or just in certain...
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    Sole trader being threatened legal action

    There was no written quote, it was a verbal agreement based on his inspection of the size of the room and the product described to him. thanks
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    Sole trader being threatened legal action

    I understand what you are saying and I know more than ever now that the consumer has a lot more rights than the tradesman. Unfortunately when my husband quoted for the job he had not had a look at the sub floor as it was carpeted at the time. The customer purely asked him to remove the carpet...
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    Sole trader being threatened legal action

    B&Q organised for an independent inspection to be carried out and said that based on the independent inspectors opinion, the fault of the flooring pulling apart was due to the sub floor being uneven causing the flooring to move. They said there was nothing wrong with the product and that it was...
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    Sole trader being threatened legal action

    The customer has had quotes from flooring specialists and their fees range from £1000 to £2500 as their quotes include having the sub floor levelled and the flooring taken up and re-laid. I do not think we should be liable for the costs of the levelling of the sub floor as it was not requested...
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    Sole trader being threatened legal action

    Thanks for your response. He does actually advertise in a local paper and he states Handy man, any job, free quotes. He was asked to lay the flooring and remove the old flooring. He was not asked to determine if the flooring was suitable for the room. The customer had obtained advice from...
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    Sole trader being threatened legal action

    Hi I desperately need legal advice and wondered if anyone has any legal training or may be able to give me an opinion regarding a problem my husband has with a customer who is threatening legal action. My husband is a handyman and laid some DIY laminate flooring for a customer. The...
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