Recent content by Setfire

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    Abandoned Carts!

    Yep, I agree with that. I will add something to the basket if the shipping costs are not obvious. If its then not shown on the basket page, I head for the checkout. If this forces me down the process of registering/setting delivery address before I can find the shipping cost, I abandon. If...
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    Magento V Oscommerce

    Go with Magento. osCommerce development ground to a hault last year. Look here: http://www.oscommerce.com/about/news osCommerce was a great product in its time, I consider that Magento has replaced it as the defacto open source ecom platform.
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    Recommendation needed to register email add and email hosting

    I disagree. Choose a reputable company and you are better off. For example, we (and I am sure totalwebsolutions) ensure the domain doesn't lapse, is renewed appropriately, is properly administered, etc. Domain registrations have separate information for owner and administrator. You are the...
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    Conveyancing Solicitor

    Ian Godwin of Beardsells Solicitors of Cheadle. Conveyancing through and through. Used him for many years. www.beardsells.co.uk
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    Where is the best place to advertise a website for sale

    Depends on the size. If the value is more in the domain than the business, then as above. Otherwise, http://www.bizsale.co.uk/.
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    Order Cancelled After Despatch But Before Receipt

    We take the view that its our responsibility until its in the customer's hands. If the customer chose to cancel when its on the way, we would tell them to refuse. That way, their interaction ends - no more hassle for them. The price of the odd return is a cost worth bearing to keep the...
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    Is this genuine or a scam?

    Scam. This type of thing is typical for domain names. Also, Menston Ltd is a dissolved company: Name & Registered Office: MENSTON LIMITED 25 FIELDWAY WAVERTREE GARDEN SUBURB LIVERPOOL MERSEYSIDE...
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    When Payment Gateways/Merchant Accounts cock up!

    I agree with IridiumCorp on the cause of the issue. Its something which happens from time to time due to internet communications, the PSP or the banking systems behind them. This can look like the PSP didn't respond after the ecom website submitted the payment - the ecom website times out and...
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    Natwest Merchant account and RBS Worldpay as the gateway!

    You can use your Streamline merchant account with any payment service provider for online payments. Worldpay is just one option (but Streamline likely pushed you in this direction). There is plenty of choice for PSP - have a look at the threads on this forum for suggestions. Currently, RBS...
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    How to beat a great domain name

    It all depends on the product as to whether you should have it in the domain. If its someone elses trade mark, I wouldn't do it. If its a generic word then it is possibly worth it - it then depends on your strategy for building your business. Keyword in domain works for at least a couple of...
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    Conversion Ratios

    Conversion rate tracking and funnels are best set up in Google Analytics. Use conversion to mean a placed order, goals to cover things like adding to basket, contact form etc.
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    Business North West 2010

    New dates are 4-5 May 2011, announced yesterday. See: http://www.exhibitionnews.co.uk/news.php?id=678
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    Post Code search - which one to install?

    Didn't know that was there. They have some great data available free. It took me an age to work out which was the postcode data, its called Code-Point Open: http://www.ordnancesurvey.co.uk/oswebsite/products/code-point-open/index.html
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    Money gone or can still do something?

    AVS UU - unable to check is typical of foreign cards. My guess is this is straightforward fraud. In the case of AVS UU, I would want a good reason why they are using an overseas card - eg. foreign student in the UK etc.
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    BBC NEWS on websites selling fake goods and services

    I think the Newsbeat article is more balanced: http://www.bbc.co.uk/newsbeat/11329643 Clearly adwords vs natural listings gives no clues towards authenticity of the products on sale, so whoever you were listening to was a muppet.
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