Recent content by series530

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    So, why'd you start your small business?

    We had reached something of a cross roads - I had spent much of my life working away from home during the week and, lately, felt totally forgotten and unappreciated. My wife's father died suddenly and, with her mum having dementia we needed to be more flexible about supporting her, my parents...
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    Use of the term "Sir" when addressing customers

    I deal with the general public in their homes. Their home could be a studio flat or it could be a Surrey mansion or anything inbetween. I will always initiate the conversation with Mr Smith or Ms Jones or whatever and, if I am honest, the name tends to be dropped from then onward. It will never...
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    The car maketh the man - but loses the contract

    I'll rewind to the 1980's, academic to some point I know, but I don't think that things have necessarily changed: I those days I worked in capital equipment, close to sales, but doing sales support. My sales colleague told me of a competitor who turned up at a factory where they both did...
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    The car maketh the man - but loses the contract

    If you arrive in something flash, slam on the brakes as you turn up and then sit outside on your mobile for ten minutes before knocking on the door and then offer a limp handshake as a greeting you are sure to start off on a bad footing. Turn up in something suitable for purpose but which...
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    Business or 45K salary job?

    I gave up a salaried job at the end of the year before last where, with benefits, it could be close to six figures a year and started the company that my wife and I co-own. We don't earn anything like the money that I could have earned in my previous life but, when we had that money we didn't...
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    What is it really like being your own boss?

    I'm new to all of this having spent all of my working life employed by others. A few changes in family life and general frustration with being ordered around by others prompted my wife and I to consider starting a business. We quickly decided that our lack of experience in running a business...
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