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It’s gray area. Are the customers class themselves as JE customers or my customers? I would say 90% of them they class themselves as my customers and they are using JE as convenient platform to order for food.
25% of my JE customers are putting note and asking us to phone them on arrival, and...
We have got our own website and app. We advertise them through FB and google Ad ward. We even give 20% discount on our own online ordering. We don’t charge 50p commission that JE charges. But some people still prefer to order on JE.
Yes I did. Something that still confuses me, the fact that the guys on this thread believe GDPR should not stop JE passing the customer’s number to the restaurant partners, but why a multi billion company like JE should lies to the restaurant partners? Do you know the answer?
JE didn’t say they...
First you don’t punish everyone, because there are few restaurants who don’t honour their contract.
Second, Those restaurants they can still cancel the order and contact the customers to take their order. But it’s a bit harder now.
That claim that this is because of the GDPR. They say we can not supply customers number because of the GDPR regulation. But surely this should not be the only reason.
That’s what I thought. I think they are using GDPR as a tool to have full control of the situation. I was wandering if there is any legal route that we can take to demand for customer telephone number. Just a thought!!
This is my exact point. Or at least they can give the customers the choice, if they want their number to be passed to the restaurant partners. JE has allocated each restaurant partner with a unique mobile number. We have to phone that number and then punch the 8 digit order number in order to be...
Hi
I am a restaurant partner with Just Eat. Our EPOS system works with our customers phone number, but recently JE is not passing the customer’s phone number to their restaurant partners. They claim this is part of new GDPR regulation. I was reading about the GDPR and how people’s information...