Recent content by Price-Tracking

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    Define "separate contract" in this circumstance

    But then that puts off all the people who really need it in a hurry and only see 'standard delivery' in the checkout and think express isn't available... The problem is that we're trying to guard against a very infrequent issue, and we risk alienating 'normal' customers if we faff them around...
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    Define "separate contract" in this circumstance

    Thanks, that is what I feared. In reality such a checkout fudge would be a non-starter as a) we use an off the shelf checkout which we can't modify to that extent, and b) it would be confusing for the customers (and the more steps to a checkout the more people drop out already, without adding a...
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    How did you start your eCommerce Business ? Did it work

    ah yes, that explains it. Interesting product it is too...
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    How did you start your eCommerce Business ? Did it work

    It's interesting that you claim to be making £200-230k per month with a successful ecommerce site... when I looked at some of your other posts (to try and figure out what type of products you were selling to get such good sales figures) all I found were a bunch of posts asking really basic...
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    Define "separate contract" in this circumstance

    so if we're talking about a regular style checkout (ie. no going back in to make another order, no manual amendments, no coupons - just go through the checkout and select the delivery option) was that a yes it can be done or no it can't? ie. default delivery is £3, but next day is £6, or AM...
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    Define "separate contract" in this circumstance

    From the Office of Fair Trading's guidance document on the Distance Selling Regulations, with regard to whether or not you have to refund the outgoing delivery charge if the customer has selected an expensive express delivery service: So in relation to e-commerce sites how could we implement...
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    Website Support Contract - How to Manage Unused Support Time?

    My first thought would be that providing a support service is like insurance - it's there if you need it, if you don't the money is lost. So you wouldn't go back to your insurance company if you hadn't claimed and start asking them to do extra things for the money you've paid! However, you say...
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    Someone has fraudulently registered a PLC at my home address, what now?

    hmmm... I received a letter from companies house about a month ago, addressed to a ltd company I'd never heard of. I just assumed that someone had got the house number wrong, wrote "not at this address, RTS" on it and chucked it back in a post box. Now I'm wondering it it might have been...
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    What should I do as a 17-year old leaving sixth form?

    Sure, if you intend to get a job. If you intend to be self employed then it is pointless, unless the subject matter itself is useful for what you intend to do. No, it shows you have bothered to turn up to at least a minimum level of lectures, have a basic understanding of the subject matter...
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    What should I do as a 17-year old leaving sixth form?

    In my opinion doing any kind of academic course is a waste of time if you are seriously planning to only ever work for yourself. Unless you want to go into a scientific or medical field of some kind then most college or university courses are only good for one thing - getting a job. If you're...
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    Insane Customers

    I think you did the right thing, sometimes customers are more hassle than there worth - and you shouldn't be afraid to tell them that as you (virtually speaking) show them the door...
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    Basket abandonment reminder emails

    Sometimes when I'm looking at buying several items I'll go to maybe 5 stores, add all the stuff to the basket and goto to the checkout on each - not because I have any intention of buying from all of them, but simply because I want a quick way to see who is cheapest on the complete order...
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    how do i prove my innocents?

    I didn't say I disagreed with the OP, I was just disagreeing with this comment - "That can in no way be viewed as jumping to conclusions or slagging anyone off."
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    Flyer abuse

    You mean complexes like being constantly on the receiving end of leaflets, junk mail, spam, cold calling, warm calling, and people banging on your door while your eating your dinner because they want to sell you something? It's amazing how many companies seem to think they're the only ones...
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    how do i prove my innocents?

    She referred to her employer, little chef, as "little thief" - how is that not slagging off her employer? And she suggested that she would just be fired rather than receive a fair hearing, and that the whole thing might just an excuse to sack her because of an unrelated issue... so 2...
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