Recent content by merc_fintail

  1. M

    Rent review delayed, what to do?

    I managed to get a response after pressing the landlord. They want to increase my rent from £13600 PA to £21'000!!! Around 55% increase! The service charge has trebled in the last four years also.
  2. M

    Rent review delayed, what to do?

    I will get on it. Thanks
  3. M

    Rent review delayed, what to do?

    Our 5 yearly rent review should have taken place early January and we received a letter from our commercial landlord with the contact details of a guy who will be handling the case. After receiving an email from him asking to contact him, I did just that. He answered the call and stated that he...
  4. M

    Please help with our BT business phone line / app!

    Hi I called the faults line and was advised that its the app. Apparently, Apple and the base phones at the spa update at different times and cause a conflict! He recommended that I uninstall and reinstall the app twice a week! Its a joke! He said they are on to it. In the mean time, we are...
  5. M

    Please help with our BT business phone line / app!

    A few months ago, BT changed our line in to a fibre one and disconnected the copper feed to the spa. We were forced to buy one of their IP phones and we have to use an app for call diversion and voice messages. We are now loosing customers because the app is terrible! The calls keep dropping...
  6. M

    Can you Phoenix a limited company and keep tenancy in place?

    Hi The BBL has been put on interest only for now and apparently it can be extended two more times for six months each time.. The lease was renewed about three years ago to a new ten year lease and the rent is quite reasonable considering location and the building type etc.. It's mainly the...
  7. M

    Can you Phoenix a limited company and keep tenancy in place?

    Hi We have been trading as a limited company for ten years and all has been fine but it is coming to a rapid end unfortunately. Increases across the board have made our service providing company not viable any more. We are going to make an appointment with an insolvency practitioner in the...
  8. M

    To open or not? Queens funeral

    On the funeral of our late Queen. Will it be really bad taste to be open? (massage spa) We feel we should close but will have pre-bookings already in place and do not know how it will look if we are open. Thoughts on this please? Paul.
  9. M

    Damage to company van, who pays?

    I have in my contract that I should get breaks and a lunch but seven hours straight and being pressured on to the next task, on a 38c day isn't an ideal situation for full care and attention. Thirty plus years of driving and I have never done this sort of thing before. I don't think my...
  10. M

    Damage to company van, who pays?

    Hi everybody I normally post on here for help with my wife's business questions but today it`s me and my incident today. I am an employed tradesman and have a 22 plate van provided to me by my employer. Today I swiped the side of it on another works van and I`m guessing around £6000.00 of...
  11. M

    Pregnant employee being aggressive to other staff and making demands - help

    Hi Yes, massage. She is still employed because she is good at her job and the behaviour has become worse over time but she has never been easy to talk to. I see your point about why now but it’s simply because she has become so aggressive, not because she is pregnant. We have had a staff...
  12. M

    Pregnant employee being aggressive to other staff and making demands - help

    Hi We have a lady who has been with us for six years who has become pregnant and is really upsetting other staff members by telling them not to eat certain foods, not to use certain oils, not to use certain soaps and generally being rude with them! She does not want us to inform them she is...
  13. M

    Only want female applicants but the law says .....

    Hi We are advertising for jobs online with Indeed and only want female candidates. Our clients just do not want treatment from male therapist (massage). I know we can not discriminate on the job listing but at what point can we say that male therapists do not suit our business? Can we tell the...
  14. M

    UK based employment visa agency

    Hi. we are looking to hire a UK based employment company that can aid us to employ some overseas workers on 3219 visa. Not sure where to look or how to find a decent company that can help. has anybody had any experience with this sort of thing? Recommendations if they are allowed? We are...
  15. M

    Sick pay for staff member who has not returned to the UK

    Hi We have an Italian employee who had been with us for around two months (contract signed) and had gone home (Italy) for a holiday. While there she broke her ankle jumping into the sea.. This is about 7 weeks ago and we are paying her statutory sick pay. She has now come to use with needing...
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