Karen E

I have worked in and around consultancy businesses since 2000, as an ops manager, director of a software testing consultancy and has supported many others since I set up The Ops Department.

I've been in the trenches of fast growth and the pain that brings. I've seen the wheels come off when systems aren’t in place or no longer work as the business grows.

I help consultancies build the systems that power sustainable growth. With a sharp focus on Capsule CRM and clear process mapping, I help mall consultancy practices set up with a toolkit that takes the chaos out of client management, delivery, and sales.

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