Recent content by JL-KBB

  1. J

    Customer demanding refund bespoke item

    Hi There, I run a bespoke company and we have had this exact situation, only that it was a substantial deposit not paid in full. If they are outside of the 14day cool off period and they have paid a deposit or payment in full, they are legally obligated to proceed with the order. I have...
  2. J

    Sales process documents

    Yeah that's probably for the CIS scheme, all contractors and sub contractors within the construction industry must separate labour and materials to see how much tax they have to pay. After doing a bit more research we are doing it correctly for our industry, but I may start breaking down our...
  3. J

    Sales process documents

    Hey Bobbo, Thanks for your reply. No, we account for VAT throughout our process. But currently it's only shown as a stage payment in the 'description' and wondering whether we need to breakdown each invoice to show the exact items allotted for that staged payment?
  4. J

    Sales process documents

    I am indeed VAT registered yes. Hence why until now after completion has been best for us, as we are sitting out revenue paid to HMRC otherwise. When you raise the separate invoices for payments though, do you separate out the works for payment. Or is it just labelled payment 1 payment 2 etc...
  5. J

    Sales process documents

    Hi Thanks for the reply. Do you mean an individual invoice for £2000, and then invoice the other payments separately? Or invoice the whole lot and then get them to just make a payment off the invoice?
  6. J

    Sales process documents

    I run a small Kitchen and interiors company. I have in all honesty fumbled my way through the documents process the 3 years we have been open. No real template to speak of. I have based my current set up on companies I have worked for before setting up myself. The current process documents...