Recent content by Jim-LC

  1. J

    Payment Processor Fees

    Thank you for your response. We will be refunding each customer and removed this from our billing going forward.
  2. J

    Payment Processor Fees

    Thank you very much for your kind reply. We will absorb as a cost of business and review pricing ahead of the new school year in September.
  3. J

    Payment Processor Fees

    Oh dear... thank you so much. I had no idea. I have switched this off on our billing system and will be notifying and tomorrow will be refunding every parent backdated to when they commenced. Thankfully this was late summer 2023. Thank you again.
  4. J

    Payment Processor Fees

    Hello. My small company takes monthly amounts from customers relating to childrens activities. We have received several complaints regarding payment processor fees that we pass on (Stripe). We do not profit from this, and as such if we didn't need to charge them we would not. The amounts can...
  5. J

    Cancelling debt - process/considerations

    Two years ago, my company received investment from an investor in the form of senior debt. This enabled the shareholder to receive a coupon on the debt, and to enable them to sit senior to any new investment into the company. The company has underperformed and the shareholder/"lender" has agreed...
  6. J

    Employee Bonuses in a loss-making or break-even company

    The profit share vs. bonus element was the distinction that was causing confusion. Many thanks for your prompt reply.
  7. J

    Employee Bonuses in a loss-making or break-even company

    Hi All, I feel this is more of an accounting question than a pure employment/HR question, so hope I have posted in the correct group. Can a UK Ltd start-up company legally distribute a discretionary cash bonus to employees if said company has not made a profit in the first year of operation...
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