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Appreciate the response. Unfortunately I’m quite disorganised and lacking invoices hence my concern. Therefore, my hopes are they wouldn’t take it that far.
Hi everyone,
I run a small Online Outlet e-commerce business (think Flannels meets Bicester Village), and I’m facing a situation with a customer who’s threatening to escalate things to Trading Standards. I’m hoping to get some advice on whether I should be concerned or how I should handle this...